Mohit Jhamnani

I’m currently pursuing an Advanced Diploma in Supply Chain & Operations Management (CO-OP). I am eager to learn and gain hands-on experience in the field of operations, logistics, and supply chain management.

I’m a skilled motivator and have experience with customer service, team leading, and relationship management.

I’m a strong communicator with excellent writing and editing skills. I’m also extremely adaptable and have experience working with diverse populations.

Thanks to hard work at college, the ability to learn fast, and strong motivation, I set very high standards for myself. I’m eager to use my skills and experience in a larger organization where I can have a greater impact. I’m seeking an entry-level position in supply chain management, logistics, or operations.

Tim Hortons, Toronto, Ontario, Canada September 2019 – December 2019 & November 2020 - March 2021

• Assisted over 150 customers daily by greeting them and answering their questions
• Resolved customer complaints regarding sales and service using brochures and reference materials
• Received and managed payments
• Maintained clean and orderly checkout areas
• Trained new employees and showed great leadership skills
• Aided purchasing decisions related to inventory to avoid excessive buying of perishable products
• Maintained records of inventory and invoices to determine replenishment

Customer Service October 2018

Arab Health Week, Dubai, UAE

• Attended over 50 customer queries per day and provided exceptional customer service
• Maintained a record of all the participants and visitors by guiding them through the registration process
• Helped visitors navigate through the different exhibitions by providing clear instructions and providing them with navigation brochures/reference materials

As you will note from my resume, I am currently pursuing an Advanced Diploma in Business Administration – Supply Chain and Operations Management with a cumulative GPA of 4.023. I am in my 2nd year of a 3-year course at Centennial College where I have also been learning and practicing SAP. I also have completed certificates in Microsoft Excel, Microsoft PowerPoint, and Microsoft Word provided by Microsoft Office in MS 365, which have helped me strengthen my Microsoft Office skills.

Alongside these skills, I am also pursuing my ACCA.