Support Staff to the Manager - The Ottawa Islamic Centre - Ottawa, Canada
(2025-03)
- Assist with organizing and setting up event spaces, ensuring a clean, welcoming environment for over 160 weekly guests.
- Decorate and prepare wedding halls and community event spaces.
- Merchandise presentation and ensured materials were available when needed.
- Supporte large community events, including Eid and Ramadan celebrations (over 3000 guests).
- Serve food while providing courteous and friendly customer service.
- Collecte donations and handled cash accurately and responsibly.
- Worked closely with the management team to ensure events ran smoothly.
Delivery Associate - Uber Eats - Ottawa, Canada
(2023-04 - 2023-11)
- Delivered excellent customer service by responding professionally to customer questions and concerns.
- Maintained strong communication with restaurants and customers to ensure accurate orders.
- Adapted communication style to convey information clearly and professionally
- Managed delivery routes efficiently, optimizing time and ensuring on-time food deliveries.
- Prioritized food safety and order accuracy, contributing to a positive customer experience.
Technical Support Staff - University of Ottawa - Ottawa, Canada
(2019-09 - 2020-03)
- Set up equipment for university events, making it user-friendly for presenters and ensuring a smooth experience.
- Listened attentively to my superior's guidance on equipment setup, ensuring that customer needs and event specifications were met accurately and in line with expectations.
- Conducted routine maintenance on technical equipment to prevent malfunctions.
- Maintained equipment and resolved issues quickly to minimize disruptions.
- Followed detailed instructions to understand the technical requirements for each event and consistently delivered quality service.
Sales Representative - Secu-Tech - Batna, Algeria
(2019-06 - 2019-07)
- Understood the types of products and services to provide accurate information and help customers selecting the right product.
- Acted as a friendly and approachable point of contact, fostering positive relationships with customers.
- Helped maintain an organized and attractive sales floor.
- Addressed customer questions and concerns with patience and professionalism, while staying calm in stressful situations.
- Acted as a friendly and approachable point of contact to build positive relationships with customers.
