Monse Michael

Professional and analytical thinking Data Analyst with 3+ years of experience using predictive modelling, data processing, data manipulation algorithms and data visualization, as well as scripting languages including python and R programming.

Data Analyst

Client: Getvouch Duration: April 2019 – Apr 2021

Project Description: Getvouch referral network - Where people vouch for top talent to partner companies and earn rewards. The works mainly associated with this project are brand awareness, Lead generation and Lead conversion.

1. Responsibilities:

• Designed a predictive model that predict the customer end decision and chance of conversion using Machine Learning Techniques.
• Created statistical models for finding the right customers for Brand awareness and lead generation campaigns.
• Performed Cluster Analysis in customers for identifying individuals with similar traits.
• Built dashboards for turnaround time, bounce rate, conversion rate etc. using Tableau.
• Automated the reports using Tableau custom SQL queries.
• Gather, analyze and document requirements for new projects, enhancements to existing solutions.
• Analyzed and present business data to various end users to provide product insight, trends, and process gaps.

Data Analyst

Client: Redwood Algorithms Duration: April 2018 – March 2019

Project: Manulife (Insurance Domain)

Project Description: Manulife offers products and services in Vietnam for individuals and businesses, including insurance, benefits, wealth management and asset management. The project is based on the all analytical works which is required for the insurance lead generation and client conversion for Manulife Insurance.

1. Responsibilities:

• Created different ML models for finding potential customers.
• Analysed huge amount of data to find the pattern, trend, seasonal effect in Sales and predicted the future sales by using Time Series Analysis.
• Completed customer segmentation using different Statistical techniques.
• Automated the Ad hoc reports with the help of Tableau & SQL.
• Built Power BI, Tableau visualizations by connecting to various data sources.
• Built reporting against Single, Multiple Tables, Views and Complex Custom SQL.
• Define and build data models for ETL processes determined by end user and business needs using Pentaho.
• Maintained and updated business intelligence tools, databases, dashboards, systems.
• Worked with SQL queries for data manipulations.

Master of Science in Statistics - Mahatma Gandhi University, Kottayam, India

Big Data Analytics, Ontario College Graduate Certificate - Georgian College, Barrie, Ontario

Predictive Analytics, Ontario College Graduate Certificate – Conestoga College, Kitchener, Ontario

Bachelor of Science in Mathematics - Mahatma Gandhi University, Kottayam, India