Moyo Adejumobi
MPH
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About
Improved internal documentation and audit performance from approximately 50% to 80% by standardizing case-note practices, strengthening follow-up controls, and supporting quality-improvement actions; contributed to a 97% provincial audit result. Review complex client information, verify records, document decisions and follow-up actions, and communicate clearly with internal teams and external partners to support accurate, consistent service delivery. Coordinate the Start Work employment program for 15 participants, tracking progress, risks, referrals and outcomes while supporting program reporting and continuous improvement.
Experience
Program & Policy / Client Operations - Calgary Dream Centre - Calgary, AB
(2024)
- Improved internal documentation and audit performance from approximately 50% to 80% by standardizing case-note practices, strengthening follow-up controls, and supporting quality-improvement actions; contributed to a 97% provincial audit result.
- Review complex client information, verify records, document decisions and follow-up actions, and communicate clearly with internal teams and external partners to support accurate, consistent service delivery.
- Coordinate the Start Work employment program for 15 participants, tracking progress, risks, referrals and outcomes while supporting program reporting and continuous improvement.
Project Management Consultant, Healthcare - 10Alytics - Remote / Contract
(2026)
- Support end-to-end delivery of a healthcare project, coordinating workstreams, timelines, risks, stakeholders and reporting in a fast-moving, cross-functional environment.
- Oversee training and coordination of data-collection teams, strengthen data-quality processes, and use dashboards and structured tracking to identify delivery issues and support corrective action.
Customer Service Representative - Hinduja Global Solutions Canada (Rogers) - Remote
(2023 - 2024)
- Managed high-volume customer operations involving billing, payments, service changes and account inquiries, taking ownership of issues through resolution and documenting interactions accurately across multiple systems.
- Used a consultative approach to identify customer needs, troubleshoot issues, explain complex information clearly and escalate unresolved requests while maintaining consistent follow-up.
M&E / Claims Analyst - Ogun State Health Insurance Agency
(2016 - 2020)
- Analyzed health-insurance claims, enrolment, utilization and provider-performance data to support payer operations, monthly reporting and evidence-based operational decisions.
- Supported provider payment schedules and claims review, reconciling service and utilization information and identifying discrepancies requiring follow-up with providers and internal teams.
- Produced recurring reports and baseline analyses used to improve operational guidance, monitor service use and strengthen accountability across participating healthcare providers.
- Worked with healthcare providers, beneficiaries and internal stakeholders to resolve claims, billing and service issues while maintaining accurate records and clear communication.
Programs Officer – Epidemiology - Ogun State Ministry of Health
(2020 - 2023)
- Coordinated multi-stakeholder health programs, analyzed operational and surveillance data, prepared management reports and supported process improvements across public-health services.
- Worked with government, healthcare facilities and external partners to translate complex data and operational requirements into clear actions, reporting and follow-up.
Education
Master of Public Health - Health Policy & Management - University of Ibadan
Bachelor of Science - Microbiology

