Mukti Kalsi

Result-driven and customer-focused professional with strong experience in administrative support, client relations, and business operations. Skilled at building relationships, identifying customer needs, and delivering exceptional service to support sales growth and customer satisfaction.

Sales Associate - Belamy - Rideau, Ottawa

(2026-06)

• Assisted clients with styles, sizes, and product inquiries while offering outstanding customer service and professionally handling concerns.
• Managed credit card, debit, and cash transactions securely at the point of sale.
• Maintained a spotless store environment and organized visually appealing item displays.
• Replenished shelves, monitored stock levels closely, and assisted in receiving and organizing new inventory.

Team Member - Barburrito - Ottawa

(2024-07 - 2026-05)

• Delivered exceptional customer service by assisting guests, handling inquiries, and ensuring a positive experience.
• Processed cash and electronic transactions accurately while maintaining efficiency in a fast-paced environment.
• Prepared food according to quality, safety, and hygiene standards while maintaining a clean workspace.
• Collaborated with team members to achieve service goals and ensure smooth daily operation.

Volunteer – Student & College Events Support - Algonquin College - Ottawa, ON

(2024-09 - 2024-11)

• Planned, executed, and supported orientations and student engagement events to ensure smooth operations.
• Provided front desk assistance, guiding students and guests to college resources, services, and programs.
• Managed administrative duties including data entry, document production, and organizing confidential records.
• Represented the college professionally, collaborating with teams to maintain a friendly, welcoming environment.

Supply Chain Management – Global - Supply Chain Management - Algonquin College (2025-01 - 2025-08)

Human Resource Management - Human Resource Management - Algonquin College (2024-01 - 2024-12)

Bachelor of Education - Education - Guru Nanak Dev University (2014-03 - 2015-04)

Master of Science in Information Technology - Information Technology - Punjab Technical University (2011-09 - 2012-09)