Outreach Worker at Street Haven (2024-01 – Present)
- Facilitate coordinated care pathways by liaising with multidisciplinary partners, including hospitals, community mental health teams, and income support programs (ODSP/OW).
- Deliver intensive, front-line crisis intervention and case stabilization to a caseload of 25 women navigating homelessness, active substance use, IPV, and systemic sexual exploitation.
- Conduct rapid needs and risk assessments to design and execute immediate safety plans and de-escalation protocols for clients experiencing acute trauma-related hypervigilance.
- Utilize the Stages of Change model to calibrate service delivery, meeting survivors where they are to build foundational trust and encourage long-term social/medical program engagement.
- Coordinate rapid service navigation and warm client handoffs to multidisciplinary networks, including specialized health clinics, emergency housing, and legal aid.
- Maintain accurate, confidential, and time-sensitive electronic intake logs and case notes in alignment with organizational and provincial privacy standards.
Gender Specialist at CDF Canada (2022-01 – 2025-01)
Strengthened gender-responsive programming across regional humanitarian and development projects, supporting women, youth, and vulnerable groups.
Settlement Worker (SWB Program) at Canadian Red Cross (2022-01 – 2022-12)
- Coordinated inclusive, trauma-informed programming across humanitarian initiatives serving highly vulnerable, marginalized populations.
- Led comprehensive protection and needs assessments, translating findings into actionable, person-centered support strategies.
- Managed stakeholder relations and coordinated care pathways with over 15 partner organizations, government entities, and health networks to improve service delivery alignment.
- Advocated on behalf of clients to access government and community programs, ensuring timely and equitable support.
Project Manager at GENCAD (2008-01 – 2015-12)
Oversaw education and livelihood programs supporting women, youth, and families in underserved communities.
- Managed program data, reporting, and monitoring outcomes for over 3,900 children and 3,000 women.
- Oversaw large-scale community protection and humanitarian service delivery programs for vulnerable and displaced populations.
- Collaborated heavily with UN partners, NGOs, and local health authorities to build multi-agency emergency response and safety systems.
- Designed and facilitated capacity-building initiatives focused on social inclusion, safety planning, and human rights frameworks for multidisciplinary stakeholders.
Protection Officer at Danish Refugee Council (DRC) (2008-01 – 2008-12)
- Conducted protection assessments and coordinated services for internally displaced persons.
- Delivered training on gender-based violence, safety planning, and protection procedures to community groups and NGOs.
- Direct oversight and strategic allocation of a $1M+ USD protection and GBV prevention budget funded by international donors (e.g., UNHCR, BHA); maintained 100% compliance with strict financial reporting, procurement policies, and multi-agency auditing standards.
Emergency Management Volunteer at Canadian Red Cross (2021-01 – 2022-12)
- Supported incoming Ukrainian refugees by coordinating access to health, shelter, and community services.
- Provided trauma-informed emotional support and assisted with emergency service navigation.
