Muna Ahmed

Customer-focused professional with experience in healthcare support and fast-paced service environments. I bring strong communication skills, problem-solving abilities, and a positive attitude to every role. My background in rehabilitation settings and customer service has strengthened my ability to multitask, resolve concerns efficiently, and create welcoming, supportive experiences for diverse clients.

Bilingual in English and Somali, I am detail-oriented, dependable, and committed to delivering exceptional service while maintaining high standards of professionalism and efficiency.

I have experience working in healthcare, customer service, and administrative roles. As a Physiotherapy Assistant in clinical and long-term care settings, I supported patients with therapeutic exercises, mobility training, and rehabilitation programs while maintaining accurate documentation and ensuring safety standards. I also communicated with families and collaborated with healthcare teams to support patient progress.

In customer service, I worked in a fast-paced environment where I greeted guests, prepared food and beverages, processed cash transactions, and maintained clean, organized workspaces. Additionally, I have administrative experience managing filing systems, scanning documents, and supporting office operations.

Overall, I bring strong communication skills, attention to detail, teamwork, and the ability to multitask effectively in busy environments.

I have completed a 2-year program in Physiotherapy/Occupational Therapy Assistant.