Muskan Malhotra

Excellent written, communication, interpersonal and problem-solving skills with ability to work in multicultural environment

• Ability to work in fast paced, high demand environment effectively
• Competent in Microsoft Word, Power point and Internet application
• Strong customer services skills, Constantly seeking new ways to improve customer service
• Highly driven, Active Listener, Creative, innovative, high energy with good judgement and a practical understanding of clients/sales dynamics
• Dedicated individual with proven sales record and ability to multi task between various responsibilities

• Providing Customer Service for residents, visitors, and guests
• Answering phone calls to take messages, answer questions, and provide information on duty
• Monitoring and responding to CCTV of assigned areas
• Protecting the property from theft, accidents, fire, and other threats
• Enforcing access control and assuring that only authorized personnel enter the building
• Writing accident and incident reports for any suspicious activities or safety hazards

Business Management Program, Humber College, Ontario

January 2018-May 2019