Sr. Consultant – Professional Services - Softchoice (Canada & USA Clients)
(2022-05)
Led end-to-end discovery, assessment, and execution of tenant-to-tenant and Active Directory migrations using Quest On-Demand Migration Manager – including Active Directory, Entra ID, M365 network components, Exchange Online, OneDrive, SharePoint Online, Microsoft Teams, user profiles, groups, workstations, and the Quest desktop update agent.
- Created standardized migration templates, automated workflows, remediation reports, lab environments for POCs, technical documentation (design guides, run books, project plans), and provided client workshops, training, and post-migration support.
- Configured on-premises Active Directory and prepared M365 tenants for migration, resolving technical issues with minimal downtime while collaborating with cross-functional teams to ensure seamless integration.
- Perform Active Directory upgrades, decommission legacy directory servers, configure exchange hybrid environments.
- Perform security assessments based on Department of Defense and NIST.
- Perform on premises active directory and exchange server assessments either for upgrading to latest forest and domain functional levels or for moving the workloads to the cloud.
- Configured Conditional Access Policies, Multi-Tenant configuration, Single Sign-On (SSO), SSPR, and Multi-Factor Authentication (MFA) across source and target tenants.
- Implemented Microsoft Defender tasks (Defender XDR, Secure Score) and established B2B trust relationships between tenants.
- Managed Teams Policies and Teams direct connect configuration to ensure continuity of chat, channels, and external federation post-migration.
- Designed data security solutions using Microsoft Purview – data discovery, classification, protection with sensitivity labels, DLP policies, and exact data match (EDM).
- Configured insider risk management to detect data leaks and IP theft.
- Troubleshoot eDiscovery for content search, legal hold, and case management across Exchange, SharePoint, Teams, and OneDrive.
- Manage multiple projects simultaneously, delivering each on time while strengthening customer relationships and ensuring high customer satisfaction.
- Create Runbooks, As-is build guides, design documents, Red/Green/Yellow reports, assessment reports documents, project plan documents, end-user experience and communication documents for all projects.
Solution Architect – Engineering Team - City of Toronto
(2021-09 - 2022-05)
As a Microsoft Solution Architect, continually worked with internal platform service owners to support and continually improve M365 services configuration and security.
- Implement security such as MFA, Encryption, SSPR, authentication, data classification, Azure information protection, sensitivity labels for all services (SharePoint, One Drive, Exchange Online, Teams, On premises File servers) to meet compliance requirements.
- Implement policies, roles, and processes (onboarding & offboarding, managing subscription, licensing assignment etc. etc.) to control how the city business divisions will work together and manage M365 services.
- Implement premium templates in M365 such as NIST.
- Prepare and present M365 roadmap for various services to platform owners, executives, and project stakeholders (director of desktop services, director of infrastructure services, CTO and CIO).
- Assist internal product owners and escalation support to execute configuration changes in M365 and on premises and do knowledge transfer on product functionality where required.
- Work with CISO and OC team to gather governance, security and privacy requirements for data used by all M365 services and then provide a solution and playbook guides to translate and implement business requirements to technical requirements.
- Prepare implementation guides, playbooks and design documents as required for all M365 services.
- Prepare premises infrastructure for the city to migrate data from on premises to M365 such as Exchange, SharePoint, One Drive
Compugen Systems Incorporated
(2018-09)
