Mya Erin

Professional hospitality worker, ready to excel in fast paced environment. Proven track record in ensuring excellent customer service and satisfaction. Strong focus on teamwork and flexibility, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and work driven, with positive attitude and excellent communication skills.

Administrative Assistant at Chilliwack Mitsubishi (2024-05 – Present)

• Managed accounts payable and receivable processes to ensure timely payments and accurate financial records.
• Facilitated communication between accounting team and other departments to resolve discrepancies promptly.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Facilitated payroll processing by collecting employee hours worked, verifying rate changes, conducting audits for accuracy, and submitting timely adjustments when necessary.
• Managed filing system, entered data and completed other clerical tasks.
• Reconciliation of outstanding vendor accounts.

Front of House Manager at Townhall Chilliwack (2023-11 – 2025-10)

• Strong ability to maintain high standards of customer service, during high volume situations.
• Trained and mentored staff on customer service standards and operational procedures.
• Supervised daily front of house operations to ensure exceptional guest experiences.
• Partnered with back of house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
• Executing food and drink orders in a timely manner.
• Ensuring food and drink quality is as per organizational standards.
• Ensuring restaurant areas are kept clean and organized.
• Clear communication ability with guests concerning promotions or concerns.
• Handling cash and credit card transactions in a professional and timely manner.

Server at Townhall Chilliwack (2021-06 – 2025-10)

• Ensuring food and drink quality is as per organizational standards.
• Ensuring restaurant areas are kept clean and organized.
• Used downtime to ensure supplies restocked within the restaurant.
• Clear communication ability with guests concerning promotions or concerns.
• Handling cash and credit card transactions in a professional and timely manner.
• Developed and maintained strong relationships with regular customer, creating a welcoming environment.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without disruption for proper service.

High School Diploma – GW Graham Secondary School (2022-06)