Naaz Randhawa

Highly organized and customer-focused administrative professional with experience providing clerical, scheduling, records management, payroll, and customer service support in healthcare and office environments. Skilled in maintaining electronic and paper filing systems, managing confidential information, processing financial documentation, coordinating calendars, and responding to high-volume public inquiries. Proficient in Microsoft Office Suite, database management, data entry, and report preparation.

Recognized for strong communication skills, attention to detail, and the ability to work effectively in fast-paced, team-oriented environments.

Clerk IV (Primary Health Care and Chronic Disease) - NL Health Services - St. John's, NL

(2026-06)

• Experienced administrative professional providing advanced support to management teams and senior leaders.
• Proficient in coordinating meetings, preparing agendas, recording minutes, and distributing meeting materials.
• Strong experience drafting correspondence, reports, presentations, and other business documents.
• Demonstrated ability to prioritize workloads, manage schedules, and meet deadlines in fast-paced environments.
• Excellent organizational and record-management skills, including maintaining filing systems and databases.

Clerk IV-Mental Health&Addiction- Child&youth Care - NL Health Services - Paradise, NL

(2026-02 - 2026-06)

Compassionate and dedicated professional committed to supporting the emotional, behavioral, and social well-being of children and youth.

• Strong ability to build positive relationships with youth, families, and multidisciplinary teams.
• Skilled in observation, documentation, and maintaining accurate client records.
• Knowledge of mental health, addictions, trauma-informed care, and youth development principles.
• Managed and distributed weekly allowances for children and youth, maintaining accurate records and ensuring accountability in accordance with program guidelines.
• Pre-register patients, update EMR/EHR and PACS systems with demographic, medical and imaging data and ensure accuracy in all records.

Clerk IV (Mental Health & Addiction) Act Team 2 - NL Health Services - St. John's, NL

(2025-06 - 2026-01)

• Schedule patient appointments and managed provider calendars using Meditech.
• Registered new and returning patients; verified insurance details and maintained accurate medical records.
• Monitored and maintained medical and office supply inventory; processed orders.
• Prepared and finalized payroll, ensuring timely submission to the designated department.
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for reporting and documentation.
• Pre-register patients, update EMR/EHR and PACS systems with demographic, medical and imaging data and ensure accuracy in all records.

Security Officer - Eastern Health Security - St. John's, Canada

(2024-06 - 2025-06)

Company Overview: Paladin Security.

• Manage visitor check-in and check-out processes, issuing visitor badges, and ensuring compliance with security protocols.
• Monitor security cameras and alarms, reporting any suspicious activity or incidents to security personnel.
• Maintain accurate logs of visitors, deliveries, and security incidents, ensuring proper documentation for record-keeping.
• Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Office Administrator - Magnus Staffing Solutions

(2021-09 - 2024-06)

• Manage full cycle recruiting for Director Level and below for assigned divisions (manufacturing, operations, corporate and/or sales)
• Responsible for the end-to-end meetings management process
• Responsible for all activities related to confirmation of temporary manpower keeping track of expiration of contract etc.
• Managing Interns & Contractor with all the required paperwork along with smooth Onboarding & Induction
• Handling paperwork for ongoing projects for both internal & external clients

Recruiting Consultant - Global Employment - Mississauga, ON

(2020-12 - 2021-08)

• Oversee all staffing needs and operations of the company
• Liaise with recruiting agencies to fill vacancies in a timely manner
• Support candidate screening and hiring processes
• Develop work schedules by allocating employees in shifts and positions
• Collaborate with payroll to ensure correct employee compensation

Post Graduate Diploma - Human Resource Management - Canadore College (2021-04)

Post Graduate Diploma - Business Management - Sault College (2020-09)

Bachelor's - computer science - Khalsa College (2018-05)