Summer Co-op Technical Assistant - City of Brampton - Brampton, ON
(2025-05 - 2025-08)
- Worked with clients to solve technological issues with laptops, desktops, monitors, etc.
- Provided excellent customer service by helping clients immediately
- Developed excellent communication skills by communicating with clients both remotely and in-person to provide the best solutions to their issues
- Excelled at team collaboration by working with the Client Care and End User Computing teams daily with issues to identify patterns and solutions to recurring problems
- Deepened understanding in both hardware and software such as laptops, desktops, monitors, BIOS, and computer imaging
Lifeguard - City of Mississauga - Mississauga, ON
(2022-03 - 2024-12)
- Responded to emergency medical and non-medical situations in a timely, efficient manner
- Demonstrated leadership and critical thinking in leading emergency procedures
- Displayed a deep understanding in responding to emergency medical conditions by teaching how to approach, treat, and follow-up on different situations
- Provided friendly customer service to guests and address concerns
- Learned and maintained proficiency in first responder skills such as Standard First Aid and CPR
Swim Instructor - City of Mississauga - Mississauga, ON
(2023-09 - 2024-06)
- Provided clear and concise communication regarding technical feedback to students and parents
- Developed excellent client relations with local community
- Continuously remained informed with curriculum changes and communicated changes to parents/guardians and students
- Provided public, semi-private and private lessons to children and adults
- Worked with a diverse team of swim instructors and lifeguards to continuously provide excellent service to the City of Mississauga
