Narsi

Senior Quality Engineering leader with 20+ years of experience driving enterprise-scale QE transformation across complex banking platforms. Proven track record leading multi-pod QE organizations, improving automation coverage, reducing regression cycle time by 50%, and embedding quality early through BDD, in-sprint automation, CI/CD integration, and data-driven delivery governance. Recognized for collaborating closely with Product, Development, DevOps, Business, and Agile partners to accelerate release confidence, strengthen defect prevention, and deliver measurable business outcomes.

Currently, driving AI adoption and AI initiative use cases to improve test design, automation productivity, and quality engineering maturity.

QE Manager / Practice Lead I, Quality Engineering - TD Bank Canada

(2022-01)

• Lead Quality Engineering strategy and execution across Business Banking, U.S. and Canada platforms, Easy Apply, and U.S. Digital Onboarding capabilities.
• Manage end-to-end testing delivery across functional, non-functional, regression, SIT, UAT, release validation, and production readiness activities.
• Lead and mentor 50+ QE resources across 10+ pods, enabling consistent delivery governance, dependency management, quality standards, and stakeholder transparency.
• Drive BDD adoption and maturity by partnering with Product, Agile, Business Analysis, Development, and QE teams to improve story readiness, acceptance criteria, collaboration, and in-sprint validation.
• Improved regression automation coverage to approximately 80% and reduced regression cycle time by 50% through automation scale-up, parallel execution, test data improvements, and environment stabilization.
• Implemented CI/CD-aligned continuous testing practices and quality gates to support faster feedback, better release confidence, and reduced manual regression effort.
• Introduced and expanded service virtualization, local build testing, core banking validation, Adobe tagging automation, and downstream integration validation to remove dependency bottlenecks and improve end-to-end coverage.
• Drive AI adoption and AIT initiative use cases by enabling GitHub Copilot, prompt engineering, automation script acceleration, test case generation, and test design productivity improvements.
• Partner with senior stakeholders across Product, Development, DevOps, Delivery, and Business to align scope, review risks, prioritize defects, and ensure timely delivery of committed business outcomes.
• Standardize test plans, defect triage, dashboards, metrics, and status reporting to provide leadership visibility into quality, readiness, risks, and continuous improvement opportunities.

Program Test Manager - Citizens Bank

(2016-03 - 2022-01)

• Served as single point of contact for testing delivery across a commercial payments modernization program, managing multiple pods and coordinating end-to-end quality execution.
• Developed test strategies, test plans, automation approaches, estimation models, risk plans, and release readiness reporting for complex banking initiatives.
• Guided teams on automation strategy, framework maintenance, tool selection, regression execution, and continuous improvement across Selenium, API, and DevOps-enabled testing practices.
• Facilitated requirement reviews, defect triage, production readiness discussions, stakeholder updates, and post-production validation planning.
• Mentored distributed onshore and offshore teams on Agile ceremonies, defect management, automation standards, quality metrics, and delivery discipline.

Master of Computer Applications - Osmania University

Bachelor of Computer Science - Kakatiya University