Natali Shachar

I am a highly effective team player with a passion for helping others. I possess a bachelor’s degree, a strong background in office administration, and over four years of volunteer work in vulnerable sectors.

Clinic Coordinator March 2021 – July 2022 The Cohen Clinic, Toronto, ON

▪ Completed skilled administrative work to support clinic staff and clients, exceeding the practice’s operational requirements

▪ Coordinated and conducted intake assessments, evaluated clients’ needs, and managed clinical profiles to better support practitioners in their initial meetings with clients

▪ Processed invoices, receipts, and billing adjustments, to maximize the ease of organization

Clinic Coordinator May 2021 – June 2022

The Mental Game Clinic, Toronto, ON

▪ Conducted intake calls to obtain pertinent information from new clients, courteously and professionally ▪ Improved staff operations by organizing the flow of inquiries, appointments, and billing processes

Practice Manager May 2021 – June 2022

Dale Bricker Psychology Professional Corporation, Toronto, ON

▪ Proactively managed inquiries and scheduling to significantly reduce late or missed appointments ▪ Capably managed fast-paced, day‐to‐day office practices to better support the needs of clients

▪ Expertly assisted with outside referrals to connect clients to resources in the community

Administrative Assistant April 2019 – January 2021

Lecreast Investments Limited, Toronto, ON

▪ Performed a multitude of administrative duties through scheduling appointments, processing payments, organizing paperwork, and answering telephone calls.

▪ Delivered expert clerical support by efficiently handling a wide range of office requirements.

Master of Education, Counselling Psychology

2022 – Present

University of Ottawa, Ottawa, ON

▪ Expected graduation date: 2024

Bachelor of Arts (Honours) in Sociology and Psychology

2017 – 2021

Queen’s University, Kingston, ON

▪ Dean’s Honour List (2019-2021)