Nataliya Kuzavka

Resourceful and compassionate healthcare professional with extensive experience in nursing, administration, and customer service. Proficient with Electronic Medical Records (EMR), Microsoft Office Suite, and healthcare coordination. Committed to patient-centred care, strong teamwork, and enhancing organizational efficiency. Recently graduated with a Medical Office Assistant Certificate and a Unit Clerk Certificate (Dean's List status) from Bow Valley College, Calgary.

Medical Office Assistant - Kings Care Medical Clinic - Calgary, AB

(2026-04)

• Warmly greeted patients and visitors created a positive first impression.
• Took Vital Signs and Visual Acuity
• Monitored patients waiting room dynamic.
• Adhered to privacy policies.
• Completed patient registration and maintained patient records in the AVA system.
• Scheduled follow-up appointments as needed.
• Retrieved patient records.

Medical Office Assistant - Pureform Radiology - Calgary, AB

(2025-01 - 2026-02)

Field Placement

• Warmly greeted patients and visitors created a positive first impression.
• Monitored patients waiting room dynamic.
• Adhered to privacy policies.
• Completed patient registration and maintained patient records in the EXA system.
• Scheduled follow-up appointments as needed.
• Retrieved patient records.

Ophthalmology Nurse - Brest City Children's Hospital - Brest, Belarus

(2005-08 - 2018-11)

• Conducted patient vision checks, measured intraocular pressure, and maintained accurate health records.
• Supported ophthalmologists by preparing surgical instruments and monitoring patient comfort during procedures.
• Supported patient care through vaccinations, specimen collection, and procedural documentation.

General Manager - The Street Eatery - Calgary, AB

(2022-01 - 2024-12)

• Supervised daily operations, scheduling, and staff performance, ensuring high service standards.
• Developed scheduling systems and workflows that improved efficiency — skills directly transferable to managing patient flow and unit coordination.

Front Supervisor - The Street Eatery - Calgary, AB

(2021-01 - 2022-01)

• Delivered excellent client service by resolving issues and managing customer relations.
• Oversaw team operations to ensure accuracy, timeliness, and satisfaction.

Medical Office Assistant & Unit Clerk Certificate - Healthcare - Bow Valley College (2025-05 - 2026-02)

Practical Nurse Diploma - Nursing - Brest State Medical College (2003 - 2005)

Academic English (ELLA) - English - Bow Valley College (2019 - 2020)