Tenant placement specialist - Home for you inc - Brampton, ON
(2024-05)
- Managed full-cycle tenant placement operations for 30+ tenants per month
- Conducted financial screening, income verification, credit checks, and risk assessment of applicants
- Handled cash transactions up to $8,000+ monthly, including deposits, rent collection, and reconciliations
- Built and maintained relationships with landlords, property owners, and housing programs (including Peel Region & shelters)
- Negotiated lease terms and facilitated tenant-landlord agreements
- Prepared, reviewed, and processed lease agreements and legal documentation
- Oversaw property operations, ensuring compliance with housing regulations and standards
- Coordinated property showings, inspections, and move-ins/move-outs
- Managed maintenance requests and vendor coordination, ensuring timely issue resolution
- Maintained accurate records of tenant files, payments, and contracts
- Handled client communication, resolving disputes and ensuring high customer satisfaction
- Marketed available rental units through online platforms and direct outreach
- Generated leads and matched tenants to suitable housing based on needs and qualifications
- Ensured compliance with local housing laws, policies, and documentation requirements
- Managed administrative duties including scheduling, document handling, and data entry
- Built and scaled operational processes to improve efficiency and service delivery
Business Development Coordinator - Yournesta Financial - Bolton, ON
(2025-06 - 2025-09)
- Coordinated directly with executive founder to manage daily schedules, appointments, and client meetings
- Handled full-cycle client onboarding and recruitment coordination for new agents and team members
- Managed and executed all social media platforms, including content creation, posting, and engagement tracking
- Generated and nurtured leads through outreach, follow-ups, and pipeline management
- Maintained and updated CRM systems, ensuring accurate tracking of client interactions and deal progress
- Assisted in mortgage file preparation, document collection, and client communication
- Coordinated internal operations between departments to improve workflow efficiency
- Scheduled and organized consultations, strategy calls, and closing meetings
- Supported marketing campaigns and brand development initiatives
- Handled administrative duties including emails, documentation, and data entry
- Built relationships with clients, agents, and partners to support business growth
- Assisted in compliance and document verification processes
- Helped streamline processes to improve operational efficiency and client experience
Part-time office administrator - Bolton alignment - Bolton, ON
(2024-06 - 2025-06)
- Processed payroll for drivers and staff, ensuring accuracy and timely payments
- Managed employee records, timesheets, and payroll documentation
- Handled full-cycle administrative duties including scheduling, filing, and office coordination
- Coordinated dispatch communication between drivers, management, and clients
- Maintained and organized invoices, billing records, and financial documentation
- Assisted with accounts receivable and payable tracking
- Scheduled deliveries, pickups, and driver routes to support daily operations
- Managed incoming calls, emails, and customer service inquiries
- Ensured compliance with transportation regulations and company documentation standards
- Prepared reports, logs, and internal documents for management review
- Assisted in onboarding new drivers and staff, including documentation and file setup
- Resolved operational issues and supported problem-solving in fast-paced situations
- Implemented organizational systems to improve workflow efficiency
Secretary's Assistant - Saputo Dairy inc. - Vaughan, ON
(2023-12 - 2024-05)
- Provided full administrative support to office staff and management
- Managed daily scheduling, calendars, and appointment coordination
- Handled incoming calls, emails, and front-desk communication professionally
- Organized and maintained company records, files, and confidential documents
- Assisted with data entry, document processing, and database updates
- Prepared and formatted reports, correspondence, and internal documents
- Coordinated communication between departments and external partners
- Managed office supplies inventory and placed orders when required
- Assisted with meeting coordination, including booking rooms and preparing materials
- Maintained accurate record-keeping systems for easy access and compliance
- Supported HR-related tasks such as onboarding paperwork and employee records
- Assisted in handling invoices, basic accounting tasks, and expense tracking
- Ensured smooth day-to-day office operations by supporting multiple team members
- Handled confidential information with professionalism and discretion
- Provided general administrative assistance to improve workflow efficiency
- Adapted to fast-paced environments and handled multiple priorities simultaneously
Legal/assistant Co-op - RRM LAW - BRAMPTON, ON
(2022-09 - 2023-06)
- Assisted with preparation, organization, and filing of legal documents and case files
- Maintained accurate and confidential client records and documentation systems
- Provided general administrative support including data entry, scanning, and document management
- Managed and supported daily social media activity, including content posting and audience engagement
- Created and edited social media content to improve firm visibility and online presence
- Monitored engagement metrics and assisted in improving content performance and reach
- Handled front-desk support tasks, including answering calls and directing client inquiries
- Scheduled appointments and assisted with calendar management for legal staff
- Coordinated internal communication between team members to support workflow
- Assisted with drafting basic correspondence and organizing legal paperwork
- Maintained professionalism when handling sensitive and confidential legal information
- Supported office operations in a fast-paced legal environment
- Developed strong attention to detail through document review and accuracy checks
- Learned and followed legal office procedures and compliance standards
Sales Associate - Seal CANADA inc. - BRAMPTON, ON
(2022-03 - 2022-08)
- Conducted door-to-door sales outreach to generate new residential clients
- Presented and explained driveway sealing and outdoor redevelopment services to homeowners
- Built rapport quickly with customers and handled objections in real-time
- Generated and qualified sales leads through direct engagement and neighborhood canvassing
- Delivered clear and persuasive sales pitches tailored to customer needs
- Scheduled appointments for estimates, services, and follow-ups
- Negotiated pricing and closed sales agreements on-site
- Maintained accurate records of leads, customer interactions, and completed sales
- Collected deposits and handled cash and payment transactions securely
- Collaborated with team members to achieve daily and weekly sales targets
- Conducted basic property assessments to recommend appropriate services
- Provided excellent customer service to maintain client satisfaction and referrals
- Followed up with customers to confirm appointments and ensure service completion
- Represented the company professionally while working independently in the field
- Adapted sales strategies based on customer feedback and market conditions
- Assisted in promoting seasonal offers and marketing campaigns
Office Administrator - Century 21 Real Estate Inc - Brampton, Ontario
(2026-01 - 2026-05)
- Answered phone calls and managed inquiries from customers and vendors.
- Processed invoices, payments, and incoming and outgoing mail.
- Answered phones professionally while providing accurate information about company products or services.
- Managed daily office administration and supported real estate agents, brokers, and management staff in a fast-paced brokerage environment
- Coordinated client communications through phone, email, and in-person interactions while maintaining professional customer service standards
- Scheduled appointments, property showings, meetings, inspections, appraisals, and client consultations
- Prepared, reviewed, organized, and maintained real estate files, agreements, offers, leases, disclosures, and transaction documentation
- Assisted with MLS listings, listing updates, data entry, property marketing, and document uploads through systems such as MLS, Matrix, Lone Wolf, BrokerWolf, Skyslope, and CRM platforms
- Utilized Microsoft Word, Excel, Outlook, Adobe Acrobat, Google Workspace, DocuSign, Authentisign, and various real estate transaction management systems
- Coordinated communication between realtors, clients, mortgage brokers, lenders, lawyers, appraisers, and financial institutions throughout transaction processes
- Collected, reviewed, and organized mortgage and financing documents including income verification, bank statements, identification, credit-related documents, employment letters, tax returns, and supporting underwriting documentation
- Assisted with mortgage brokerage administrative tasks, appraisal coordination, underwriting support, and file preparation for lender submission
- Maintained confidential client records and ensured accuracy and compliance of all documentation and office files
- Handled reception duties, filing, scanning, digital document management, bookkeeping assistance, and office supply management
- Supported transaction coordination, monitored deadlines and conditions, and ensured timely completion of administrative requirements for closings
