Experience in migrating and implementation of multiple applications from on premise to cloud using AWS services like VPC, EC2, Lambda, S3, Glacier, RDS, Cloud Watch, Cloud Formation, Route53, SQS, SNS.
Created and launched EC2 instances using AMI’s of Ubuntu, RHEL, Amazon Linux, and Windows and used shell scripts to bootstrap instance.
Built servers using AWS Cloud Formation scripts: Importing volumes, launching EC2, RDS, assigning roles and policies via IAM, load balancers (ELBs), implementing Auto-Scaling,Security groups within the defined Virtual Private Connection.
Lead the technical support effort for external customers by providing support of the installation and management of multi-functional printing equipment
Provide helpdesk support for multiple servers as well as Proficient with Remedy Service Desk Ticketing Software.
Solve complex, high-impact challenges by customers in a timely and efficient manner
Monitored and reviewed work for quality by using management skills to provide installation status updates.
Education
Advance diploma -Computer Engineering Technician Program from Northern College of Applied Arts & Technology- Canada (2018-2020)
