Navu Kaur

Motivated and customer-focused professional seeking an Insurance Advisor position. Recently passed the Alberta General Insurance Level 1 Licensing Exam and eager to begin a career in the insurance industry. Experienced in customer service and retail sales with strong communication, relationship-building, and problem-solving skill.

Customer Service Representative - Look At Me - Edmonton, AB

(2024-01 - 2025-01)

• Provided friendly and professional customer service in person and over the phone.
• Addressed customer inquiries and resolved concerns promptly.
• Scheduled appointments and maintained accurate customer records.
• Handled payments and administrative tasks efficiently.
• Contributed to a welcoming environment that encouraged repeat business.

Sales Associate - Fabricland - Edmonton, AB

(2022-01 - 2023-01)

• Assisted customers in selecting products based on their needs and preferences.
• Delivered exceptional customer service and built positive customer relationships.
• Processed sales transactions accurately using the point-of-sale system.
• Maintained organized merchandise displays and inventory.
• Worked collaboratively with team members to achieve store sales goals.