Accounts Receivable / Billing Specialist at John Brooks Company Limited (2026-02 – Present)
Manage end-to-end billing cycle, including invoice validation and submission through customer portals such as Ariba, Coupa, OpenInvoice, and SPS Commerce.
- Manage end-to-end billing cycle, including invoice validation and submission through customer portals such as Ariba, Coupa, OpenInvoice, and SPS Commerce
- Monitor invoice status (approved/rejected) across portals and proactively resolve discrepancies to ensure timely processing and payment
- Perform daily cash application, including posting EFT, cheque, and credit card payments to customer accounts
- Reconcile customer accounts and investigate variances to maintain accurate account balances
- Monitor aging reports and follow up on outstanding receivables to support collections and improve cash flow
- Manage high-volume online invoicing and A/R shared inbox, responding to internal and customer inquiries in a timely and professional manner
- Identify and resolve billing discrepancies, including pricing, quantity, and portal submission errors, to ensure accurate invoicing and minimize payment delays
- Collaborate with sales, customer service, and operations teams to resolve billing disputes and ensure smooth invoicing processes
- Track and report invoice activity using ERP systems and excel to support accurate financial reporting
- Maintain detailed records of portal-submitted invoices and ensure compliance with customer-specific billing requirements
- Ensure compliance with customer-specific billing requirements across multiple invoicing platforms
- Assist in A/R reporting and analysis to support month-end close and financial decision-making
Accounts Receivable Clerk at OIC Foods Canada (2025-01 – 2026-01)
Managed full-cycle accounts receivable including invoicing, payment posting, and updating customer account information.
- Managed full-cycle accounts receivable including invoicing, payment posting, and updating customer account information
- Prepared and sent accurate customer invoices in line with billing policies and contract terms
- Recorded customer payments (cheques, wire transfers, credit cards) and applied them to the correct invoices
- Created and maintained detailed customer profiles in the CRM and accounting system to support accurate AR processing
- Reconciled AR subledger with the general ledger during month-end close, investigating discrepancies to ensure accuracy
- Assisted the Accounting Manager in reviewing revenue and cost accounts as part of the monthly financial close
- Generated monthly billing statements and shared them with customers to support timely collections
- Researched and resolved payment discrepancies, short-pays, billing disputes, and overdue balances
- Monitored customer aging, followed up on overdue accounts, and coordinated with the collections team to reduce outstanding AR
- Utilized CRM tools to track customer communication, update account components, and maintain audit-ready documentation
Accounts Receivable/Payable Clerk at Neominds Technologies (2024-01 – 2024-11)
Preparing, posting, verifying, and recording customer payments and transactions related to accounts receivable.
- Preparing, posting, verifying, and recording customer payments (cheques, wire transfers, credit card, etc.) and transactions related to accounts receivable
- Creating invoices according to company's policies & contractual terms and sending them to client on schedule
- Maintaining and updating customer files, including name or address changes, mergers, or mailing attention
- Drafting correspondence for standard over-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment
- Creating reports regarding the status of customer accounts as requested
- Researching customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff
- Collaborating with the Collections Manager to reconcile accounts receivable on a periodic basis
- Creating purchase orders with the help of inventory reports and manufacturing requirements
- Prepared vendor aging reports, generated payment cheques, posted utility bills, created vendor profiles, and collaborated with the AP team to ensure accurate and timely vendor settlements
- Assisted in monthly financial close by generating billing statements from the general ledger and supporting the Accounting Manager in reconciling revenue and cost accounts
- Experienced in handling CRM systems, including managing customer profiles, tracking communications, and updating account components to support smooth AR operations
Data Researcher II – Fixed Income at ICE Data Services Pvt Ltd (2020-06 – 2022-03)
Built and refined Fixed Income Terms & Conditions datasets to improve coverage and accuracy.
- Built and refined Fixed Income Terms & Conditions datasets to improve coverage and accuracy
- Analyzed financial and legal documents for Bonds, Notes, Commercial Papers, Certificates of Deposit, and Preference Shares
- Extracted and validated filings from SEC, issuers, and vendors; resolved discrepancies to maintain data integrity
- Developed exception and critical-field reports that reduced errors and client escalations
- Created Excel templates and validation tools for consistent management reporting and handoffs
- Performed QA checks on peer and new-hire outputs; provided feedback that improved team-level quality and compliance
- Completed quality checks on 5,000+ securities; mentored new hires and documented SOPs to standardize onboarding
Process Associate – Intercontinental Exchange (Client) at Genpact India Pvt Ltd (2017-07 – 2019-07)
Supported ICE financial data operations; ensured accuracy of fixed-income security records in global systems.
- Supported ICE financial data operations; ensured accuracy of fixed-income security records in global systems
- Extracted and reconciled data from SEC and issuer filings; delivered validated datasets for downstream use
- Handled daily reconciliations and exceptions to keep reporting complete and on time
- Produced quality-control checks on large datasets; recommended fixes for recurring issues
- Tracked throughput against SLAs and maintained detailed handover notes to minimize processing errors
- Guided new associates and contributed to on-time delivery during peak workloads
Research Analyst Intern – Business Development at Value Labs LLP (2016-05 – 2016-07)
Conducted market and financial research; cleaned and normalized datasets to support planning.
- Conducted market and financial research; cleaned and normalized datasets to support planning
- Built accurate lead lists and account profiles; maintained organized trackers for follow-through
- Prepared concise presentations and summaries for internal stakeholders
