Naziba Haider

Hi! I'm Naziba and I'm a recent Computer Engineering graduate from the University of Waterloo. I have experience working in a variety of different technical roles including Product/Project Management, Full Stack Engineering and Software QA testing. I have a passion for delivering products that are aimed at solving complex problems. Currently, I'm open to new Product Management/Software Engineering opportunities!

ResQ - Toronto, ON

Full Stack Engineer - May 2022 ‑ Dec 2022

• Engineered company’s first SaaS product using a Django back‑end and React front‑end, resulting in a decrease in monthly churn rate by 10%
• Collaborated with senior product managers to re‑architect an approval process feature used by 5000+ restaurant managers, leading to an increase in web response time
• Mapped new Django models to existing database tables, resulting in key data insights that led to an increase in customer reach by 5%
• Participated in customer meetings to study user feedback, defining go‑to‑market strategies and prioritizing user stories during agile development

BlackBerry QNX - Ottawa, ON

Technical Project Management Intern - Sept 2021 ‑ Dec 2021

• Identified 20+ new features and bug fixes across various software releases for QNX’s Neutrino RTOS used by 40+ automotive OEMs
• Led the development of a software release analysis tool using metrics from Salesforce and Software Center, giving an overarching view on product success
• Conducted efficiency interviews with key customers such as NVIDIA and set up KPIs to leverage customer feedback
• Automated the data handling process for software releases by writing python scripts, reducing processing time for Product Management by 50%

Scotiabank - Waterloo, ON

Innovation Engineering Intern - Sept 2020 ‑ Dec 2020

• Managed the product road‑map for an Auto Loan tool by defining quarterly OKRs, writing user stories and scoring stakeholder ideas
• Shipped a new feature to 100+ users for a predictive capital markets tool, allowing traders to search for market activity based on stock tickers
• Designed a new micro‑services architecture by shifting API calls to a single Node.js server, increasing throughput by 25%

Empire Life - Toronto, ON

Full Stack Engineering Intern - May 2019 ‑ Aug 2019

• Led the development of the Empire Life chatbot architecture to ensure compliance with existing GCP platform, reducing customer support load by half
• Executed collection group queries in Cloud Firestore to retrieve chatbot data, saving up to 2 hours/day of workload for business analysts
• Diverted 60% of online customer inquiries through the implementation of a new policy number searching feature

Computer Engineering