Nd Fabibi
Master's graduate student in Feminist and Gender Studies
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About
As a Master's graduate student in Feminist and Gender Studies at the University of Ottawa, I am passionate about serving people and providing a warm welcome. My experience in microfinance, customer service, and transaction management has allowed me to develop excellent listening, communication, and problem-solving skills. Organized, versatile, and comfortable in a dynamic environment, I know how to deliver professional, accurate, and courteous service while contributing to a positive team atmosphere.
Experience
Counter Agent - Expedibus (Motel Adam) - Gatineau, QC
(2024-02)
- Welcoming and directing customers
- Answering phone calls and information requests
- Selling tickets and managing reservations
- Processing and tracking parcels
- Managing transactions and payments
- Professional and courteous customer service
Cashier - Tim Hortons - Gatineau, QC
(2024-03 - 2026-05)
- Welcoming customers, managing transactions, and maintaining excellent service during peak periods.
Cashier / Customer Relationship Officer - MECA Microfinance - Nguékokh, Sénégal
(2020-03 - 2021-03)
- Account opening, deposits and withdrawals, cash monitoring, and customer loyalty development.
- Contribution to customer satisfaction and client base growth.
Cashier - URMECS - Nguékokh, Sénégal
(2019-02 - 2019-10)
- Processing routine banking transactions, customer information, credit analysis, and collections.
Education
Master's Degree - Feminist and Gender Studies - Université d'Ottawa (2024-09 - 2025-06)
Professional Bachelor's Degree - Banking, Finance and Insurance - ISEG, Dakar (2015-10 - 2018-08)