Nd Fabibi

As a Master's graduate student in Feminist and Gender Studies at the University of Ottawa, I am passionate about serving people and providing a warm welcome. My experience in microfinance, customer service, and transaction management has allowed me to develop excellent listening, communication, and problem-solving skills. Organized, versatile, and comfortable in a dynamic environment, I know how to deliver professional, accurate, and courteous service while contributing to a positive team atmosphere.

Counter Agent - Expedibus (Motel Adam) - Gatineau, QC

(2024-02)

• Welcoming and directing customers
• Answering phone calls and information requests
• Selling tickets and managing reservations
• Processing and tracking parcels
• Managing transactions and payments
• Professional and courteous customer service

Cashier - Tim Hortons - Gatineau, QC

(2024-03 - 2026-05)

• Welcoming customers, managing transactions, and maintaining excellent service during peak periods.

Cashier / Customer Relationship Officer - MECA Microfinance - Nguékokh, Sénégal

(2020-03 - 2021-03)

• Account opening, deposits and withdrawals, cash monitoring, and customer loyalty development.
• Contribution to customer satisfaction and client base growth.

Cashier - URMECS - Nguékokh, Sénégal

(2019-02 - 2019-10)

• Processing routine banking transactions, customer information, credit analysis, and collections.

Master's Degree - Feminist and Gender Studies - Université d'Ottawa (2024-09 - 2025-06)

Professional Bachelor's Degree - Banking, Finance and Insurance - ISEG, Dakar (2015-10 - 2018-08)