Ndiaye Khadim

Holder of a professional bachelor's degree in electromechanical engineering, a dynamic and motivated resident currently enrolled in a vocational training program in industrial mechanics in Quebec. With solid international experience in industrial housekeeping, food service, and customer service (notably with companies such as KFC, Auchan, and Brioche Dorée). Recognized for my strong learning ability, thoroughness, punctuality, and excellent team spirit.

Industrial Housekeeping Agent - ENTREPRISE D'ÉTUDE ET CONSTRUCTION MÉCANIQUE ET MÉTALLIQUE (ECM) - Thiès, Sénégal

• Perform technical cleaning and degreasing of production areas (mechanical workshops, machine tools) by strictly applying safety protocols, handling of chemical products (SDS), and wearing PPE.
• Optimization of the work environment (5S Method): Actively contribute to maintaining order, cleanliness, and rigor in the plant, thereby reducing the risk of workplace accidents (slips, falls) and promoting production team productivity.
• Rigorous management and sorting of industrial waste: Collect, sort, and route production waste (metal shavings, cutting oils, solvents) to dedicated recycling and treatment channels, in compliance with environmental standards.
• Alert and prevention role: Identify and promptly report to maintenance and quality teams any anomalies detected during cleaning (fluid leaks, component wear, obstructions) to prevent machine breakdowns.

Customer Service & Food Service Attendant - KFC ET BRIOCHE DORÉE

• Handle order taking, counter service, and product preparation.
• Maintain fast service in accordance with the franchise's quality standards.
• Maintain cleanliness.

Customer Service Advisor - AUCHAN

• Welcome, guide, and assist customers in store.
• Handle requests and effectively resolve common issues.
• Cleaning.

Kitchen Helper and Service Agent - Secteur Hôtelier

• Prepare meals according to the establishment's technical sheets and standards.
• Ensure customer welcome, assistance, and satisfaction with courtesy.
• Collaborate effectively with the kitchen team in a high-volume environment.

Professional Bachelor's Degree - Electromechanical Engineering - École des Sciences et Techniques de l'ingénieur (ESTI) (2019-01 - 2021-12)

Training Certificate - Office Computing - ANPEJ (Agence Nationale pour la Promotion de l'emploi des Jeunes) (2018-01 - 2018-12)

Vocational Training - Industrial Construction and Maintenance Mechanics - Innovation Outaouais