Neelam Jangra

Compassionate and dedicated Community Support Worker with hands-on experience supporting individuals with diverse needs. Skilled in providing person-centred care, maintaining safe environments, working collaboratively with care teams, and promoting clients' comfort, dignity, and independence.

Community Support Worker - Shelter Environment

(2014-01 - 2015-12)

• Supported individuals experiencing homelessness, mental health challenges, and addictions.
• Assisted clients with accessing housing, benefits, and community services.
• Encouraged daily living skills and client independence.
• Responded to crises using de-escalation techniques.
• Maintained confidential records and worked with multidisciplinary teams.

Community Support Worker (Practicum) - Reena Care Home

(2020-11 - 2020-11)

• Assisted clients with personal care, meals, mobility, and medication reminders.
• Monitored client well-being and reported concerns to supervisors.
• Supported individualized care plans and recreational activities.
• Maintained a safe, clean, and comfortable environment.
• Completed accurate documentation of client care.

Community Support Worker Diploma (2026-01)

High School Diploma - North Delta Secondary School, BC, Canada (2012)