Neha Dahal

Motivated and reliable professional with experience in supervision, customer service, and food service. Skilled at leading teams, assisting customers, handling cash transactions, and maintaining high standards of service and cleanliness. Strong communication, organizational, and multitasking abilities with a proven track record of delivering excellent results in fast-paced environments.

Assistant Supervisor - Impact Cleaning Services - Toronto, Ontario

(2024-12 - 2025-08)

• Assisted in managing daily cleaning operations and supervising staff.
• Ensured quality control and compliance with health and safety standards.
• Assigned tasks to team members and monitored performance.
• Communicated with clients to address requests and resolve issues.

Customer Service Representative - Warden Hilltop Community Centre - Scarborough, Toronto

(2024-01)

• Assisted visitors with inquiries, registrations, and services.
• Handled phone calls, payments, and bookings efficiently.
• Provided clear information about community programs and events.
• Maintained a welcoming and professional front desk environment.

Cashier & Server - Hakka Khazana Restaurant - Scarborough

(2024-05 - 2024-12)

• Operated POS system, processed payments, and managed cash.
• Delivered friendly and efficient customer service during busy hours.
• Assisted with serving food, taking orders, and maintaining cleanliness.
• Handled customer concerns to ensure satisfaction and repeat visits.

Diploma - International Business Management (2025-08)