Computer Technician
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6+ years of experience providing IT support and help desk services in fast-paced environments. Strong ability to troubleshoot hardware, software, and network issues for end-users.
Experience delivering remote and on-site technical support with a focus on customer service. Skilled in supporting Windows and macOS environments, including system configuration and upgrades. Knowledge of Active Directory, networking, and user account management. Proven ability to resolve technical issues efficiently while maintaining high user satisfaction.
Computer Technician at BC Technology for Learning Society (2024-10 – 2024-12)
IT Technician at Blue Maven Group (2023-02 – 2024-01)
IT Technical Specialist at Independent Directorate of Local Governance (2017-07 – 2021-08)
Computer Technician at BC Technology for Learning Society (2025-01 – 2025-04)
Diploma in Computer Support Technician – Vancouver Career College (2024)
Bachelor of Computer Science in IT – Kunduz University (2016)
