Nicolas Gomez

Business Administration graduate with hands-on experience supporting accounting functions such as invoice processing, account reconciliation, expense tracking, cost analysis, and financial record keeping.

Experience working with internal teams and external stakeholders to resolve discrepancies, maintain accurate records, and support day-to-day financial and operational processes. Strong attention to detail and problem-solving skills developed through roles in both accounting and operational environments.

Deburr Technician at Coordinate Industries Ltda. (2022-10 – Present)

• Collaborate with Supply Chain and operations teams to resolve issues and support production timelines
• Maintain accurate operational records to support compliance and reporting requirements
• Review and verify internal documentation for accuracy and policy compliance
• Support process improvement initiatives through issue tracking and follow-up

Customer Service Team Lead at Valienta (2021-12 – 2022-08)

• Supervised daily operations and ensured accurate tracking and resolution of service requests using HubSpot CRM, including documentation, escalation, and follow-up
• Managed escalated cases requiring cross-functional coordination to resolve discrepancies and operational issues
• Maintained detailed records and performance reports to support operational tracking and continuous improvement
• Coordinated with multiple departments to resolve workflow delays and ensure accurate service processing
• Monitored adherence to company procedures and documentation standards

Accounting Assistant at GENSA (2020-12 – 2021-06)

• Reviewed and verified supply orders, purchase orders, invoices, and expense reports to ensure accuracy and alignment with approved budgets and pricing
• Performed account reconciliations and maintained financial records to support internal controls and audit readiness
• Processed invoices and payment documentation, ensuring proper matching between purchase orders, receiving documents, and accounting records
• Investigated and resolved discrepancies between supplier invoices, internal reports, and financial records through coordination with internal departments
• Prepared cost reports, budget summaries, and expense tracking reports to support management decision-making
• Calculated material and operational costs using quotations, approved price lists, and historical data for accurate cost tracking
• Maintained organized financial documentation in compliance with record retention and audit requirements

Bachelor of Business Administration in Business Administration – National University of Colombia