HR and Recruitment Manager - Oretta - Toronto, ON
(2025-03)
- Lead end-to-end recruitment processes, onboarding, and HR administration across multiple locations.
- Maintain confidential employee files, documentation, and compliance records in accordance with regulatory standards.
- Oversee payroll processes, financial reporting, and budget tracking typically managed by head office.
- Prepare detailed reports for leadership, providing data-driven insights to support operational decision-making.
- Develop, document, and maintain standard operating procedures to ensure efficiency, accuracy, and consistency.
- Collaborate closely with senior leadership to resolve operational challenges, improve processes, and ensure smooth day-to-day administration.
- Continuously identify and implement process improvements to enhance service quality and operational efficiency.
Senior Front of House Manager - Sud Forno (Gruppo Terroni) - Toronto, ON
(2018-09 - 2025-02)
Tools used: ADP, Ameego, Connecteam, Silverware, OpenTable, MaintainX, FoodDocs.
- Directed weekly administrative operations, including payroll, tip distribution, petty cash handling, and financial reporting for head office.
- Managed HR processes such as recruitment, onboarding, training tracking, and documentation filing, ensuring confidentiality and compliance.
- Prepared reports for internal audits and senior management to support operational decisions.
- Ensured compliance with Health & Safety regulations and Ministry of Labour standards as an active member of the safety committee.
- Oversaw scheduling, labour budgeting, and maintenance coordination to meet organizational targets.
- Collaborated with head office and senior leadership on operational initiatives and continuous process improvements.
Assistant General Manager - Scaddabush Front St. (SIR Corp) - Toronto, ON
(2016-08 - 2018-09)
- Managed operational accounting processes, including invoice handling, variance reporting, and budget tracking.
- Produced sales forecasts and optimized labour schedules to meet financial targets.
- Maintained confidential employee records and led onboarding and training for new management staff.
- Coordinated maintenance operations and vendor relationships to ensure efficient daily operations.
Service Manager | Supervisor & Trainer - Scaddabush (SIR Corp) - Toronto, ON
(2014-01 - 2016-08)
- Supported payroll, scheduling, and operational reporting to ensure seamless daily operations.
- Led training programs for new hires and management staff, ensuring consistent onboarding and policy compliance.
- Maintained accurate documentation and supported process adherence across multiple locations.
- Acted as a key point of contact for issue resolution and process improvement initiatives.