Bione Restaurant, Halifax — Manager
May 2022 – Aug 2023 (1 year 3 months)
- Trained new servers to improve customer service quality.
- Assessed staffing requirements and prepared work schedules.
- Participated in recruitment projects and fulfilled hiring needs efficiently.
- Was Responsible for job advertisement, CV screening, phone interviews, interview arrangement and supporting other recruitment processes.
- Resolved customers’ questions and grievances in a professional manner.
HearMe, Remote —
Student Internship
May 2021 – Sep 2021 (4 months)
- Gave one-to-one active listening support to users and empathetic feedback.
- Attended weekly meetings to suggest improvements and analyzed reports.
St. Vincent’s Nursing Home, Halifax —
Nutrition Services Utility Worker Apr 2016 – Apr 2020 (4 years)
- Prepared meals/desserts according to the resident’s diet as assigned by a dietitian, also reflected the patient’s requests and allergies.
- Attend annual in-services for WHMIS, Fire Safety; re-certify Food Handlers certification and First Aid/CPR, as required.
Centerplate, Halifax
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Cashier
Sep 2014 – Apr 2015 (8 months)
- Provided a positive customer experience with fair, friendly, and courteous service & Resolved customer issues and questions.
- Registered sales on a cash register by scanning items, itemizing, and totalling customers’ purchases.
VOLUNTEER experience
Central Library, Halifax
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Teen Program Assistant
Sep 2014 – Jun 2015 (10 months)
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Developed monthly schedules and assignments for volunteer staff.
