Nicole Creaney

Experienced retail professional with 18+ years in alcohol beverage sales, purchasing support, inventory management, and customer service within high-volume environments. Strong knowledge of product selection, compliance regulations, stock control, and merchandising standards. Detail-oriented, dependable, and skilled at maintaining operational accuracy while delivering exceptional customer experiences.

Meat Cutter - Vince's Market - Uxbridge, ON

(2024-01)

• Maintain strict food safety and quality control standards
• Manage inventory rotation, shrink reduction, and stock accuracy
• Assist customers with product recommendations and special orders
• Support department purchasing needs and monitor supply levels
• Ensure organized displays and proper product storage

Customer Service Representative / Shift Leader - Liquor Control Board of Ontario (LCBO) - Stouffville, ON

(2005-07 - 2023-08)

• Provided expert product knowledge on wines, spirits, and beer
• Assisted customers with pairing recommendations and special orders
• Supported inventory purchasing, stock replenishment, and seasonal product planning
• Ensured compliance with Ontario alcohol regulations and ID verification standards
• Managed merchandising, promotional displays, and product rotation
• Trained and supported team members on operational procedures
• Oversaw shift operations, cash handling, and POS accuracy