Nicole Lelieveld

Social Service Worker with experience supporting individuals with developmental disabilities, mental health needs, behavioural challenges, and other complex needs. Currently working part-time with Parents for Community Living and Community Living St. Thomas, as well as casually with River of Life Rehabilitation.

I enjoy helping people reach their goals, make their own choices, and be as independent as possible. I am comfortable providing personal care, supporting daily routines, administering medications, working with challenging behaviours, and helping individuals take part in their community. I work well on my own and with a team and believe in treating everyone with respect, dignity, patience, and compassion.

Part-Time Support Worker / Social Service Worker (SSW) - Parents for Community Living - Cambridge, Ontario

(2024-01)

• Support individuals with developmental disabilities in a community living setting.
• Provide personal care and assistance with daily routines.
• Administer and manage medications according to individual needs and established procedures.
• Support individuals who may experience challenging behaviours.
• Use CPI training and strategies when responding to behavioural or safety concerns.
• Encourage independence, choice, dignity, and participation in the community.
• Plan and participate in activities based on individual interests, abilities, and goals.
• Build positive relationships with the individuals we support.
• Work with families and team members to provide consistent support.
• Complete documentation and communicate important information with the team.
• Maintain confidentiality and professional boundaries.
• Work independently while also being a supportive member of the team.

Part-Time Support Worker / Social Service Worker (SSW) - Community Living St. Thomas - St. Thomas, Ontario

(2026)

• Provide support to individuals with developmental disabilities.
• Assist with personal care, daily living skills, routines, and community activities.
• Encourage independence and respect individual choices and preferences.
• Support individuals with different needs and abilities.
• Help plan and take part in activities that are meaningful to the individuals.
• Build trusting and respectful relationships.
• Complete documentation and communicate with other staff.
• Work both independently and as part of a team.

Mental Health Support Worker — Casual - River of Life Rehabilitation - St. Thomas, Ontario

(2026-08)

• Support individuals with mental health and other complex needs.
• Build respectful and supportive relationships with individuals.
• Assist with daily needs and routines while encouraging independence and choice.
• Respond calmly and appropriately to changing situations and challenging behaviours.
• Work with team members to provide consistent and respectful support.
• Maintain confidentiality and professional boundaries.

Support Worker / Social Service Worker (SSW) - Ramoth House

(2010 - 2022)

• Supported women and mothers experiencing complex life challenges.
• Provided compassionate, trauma-informed support while focusing on safety, dignity, and empowerment.
• Supported individuals experiencing substance use challenges, exploitation, and human trafficking situations.
• Helped individuals work toward their goals and connect with community resources.
• Supported individuals through difficult and sometimes challenging situations.
• Built positive relationships while maintaining professional boundaries and confidentiality.
• Worked with individuals, families, and community resources to provide support.

Childcare Provider

• Provided safe supervision and daily care for children.
• Supported individual routines, needs, and development.
• Communicated with families about children's daily needs and routines.
• Maintained a safe, positive, and organized environment.

Customer Service Associate - Dairy Queen

• Provided friendly and professional customer service.
• Worked as part of a team in a busy environment.
• Maintained a clean and organized workplace.
• Handled customer needs in a professional and respectful manner.

Customer Service Associate - Jiffy Lube

• Provided customer service in person and over the phone.
• Assisted with front-counter duties and daily operations.
• Handled customer information professionally and confidentially.
• Worked as part of a team in a fast-paced environment.

Social Service Worker (SSW) Diploma - St. Lawrence College

Ontario Secondary School Diploma - St. Lawrence College