Nirali Patel

Detail-oriented administrative and accounting professional with experience in office administration, banking, and support roles. Skilled in managing confidential information, financial processes, customer service, and records management in fast-paced environments. Known for strong organization, accuracy, and the ability to handle multiple priorities efficiently. Currently building advanced accounting knowledge through university-level studies with a focus on financial reporting and analysis.

Administrative Assistant - The Children's Aid Society District of Thunder Bay (CAS) - Marathon, ON

(2024-01 - 2026-12)

• Provided administrative support to caseworkers and management in a fast-paced child welfare office environment.
• Maintained confidential client records in compliance with privacy legislation and documentation standards.
• Coordinated appointments, meetings, and schedules with accuracy, professionalism, and strong attention to detail.
• Managed electronic and paper filing systems to ensure organized, accurate, and efficient recordkeeping.
• Assisted with coordinating services and resources for children, youth, and families across the district.
• Completed data entry, documentation tracking, and administrative reporting with a high level of accuracy.

Customer Experience Associate - The Bank of Nova Scotia - Marathon, ON

(2023-01 - 2024-12)

• Delivered high-quality customer service while processing financial transactions accurately and efficiently.
• Verified customer identities and adhered to banking security, compliance, and fraud prevention procedures.
• Balanced cash drawers daily and resolved discrepancies promptly with accuracy and attention to detail.
• Promoted banking products and services by identifying customer needs and recommending suitable solutions.
• Maintained confidentiality while handling sensitive financial information and customer account details.
• Assisted customers with account inquiries, transactions, and banking services in a professional manner.

Accounting and Administrative Assistant - Shree Sai Industries Limited - Nairobi, Kenya

(2016-01 - 2022-12)

• Provided accounting support to senior leadership, managing calendars, travel, correspondence, and operations.
• Coordinated meetings and events, preparing agendas, recording minutes, and managing logistics.
• Prepared, proofread, and distributed reports, presentations, and business documentation with accuracy.
• Processed invoices, tracked expenses, reconciled accounts, and maintained financial records and filing systems.
• Built vendor relationships, negotiated payment terms, and implemented processes that improved operational efficiency.
• Controlled inventory, conducted business research, and compiled data to support decision-making.

Accounting Program - Accounting - McMaster University