Nirav Bais

With 13 years of experience as an Automotive Technician, adept in diagnostic tools, attention to detail, and problem-solving. Exceptional skills in vehicle maintenance have been consistently demonstrated, leading to increased customer satisfaction. Achieved substantial reductions in repair times through improved efficiency and teamwork.

Senior Automotive Technician - Tek Motors Pvt. Ltd. - Ahmedabad, India

(2016-05 - 2026-03)

• Diagnosed and repaired complex vehicle issues using advanced diagnostic tools, resulting in a 20% increase in service efficiency.
• Managed a team of junior technicians and provided guidance to improve their diagnostic and repair skills.
• Collaborated with service advisors to ensure clear communication of findings and repair plans to customers, enhancing customer satisfaction.
• Utilized knowledge of hybrid and electric vehicles to perform specialized repairs and maintenance.
• Maintained a meticulous and organized work environment ensuring compliance with safety regulations and industry standards.

Automotive Service Advisor - Infinium Toyota Pvt. Ltd. - Ahmedabad, India

(2014-01 - 2016-04)

• Effectively performed routine maintenance and complex repairs across a wide range of vehicle makes and models.
• Answer, in person or on the phone, enquiries from customers
• Investigate complaints regarding the establishment's vehicle diagnosis and services.
• Guide customers to improve the vehicle performance and maintaining the time schedule of vehicle service.

Junior Automotive Technician - Kamdar cars Pvt. Ltd. - Ahmedabad, India

(2012-01 - 2013-12)

• Assisted in the diagnosis and repair of vehicles, gaining proficiency with OBD scanners and other diagnostic tools.
• Executed routine maintenance tasks like oil changes, tire rotations, and brake replacements, contributing to a 10% increase in shop productivity.
• Maintained effective communication with senior technicians and customers to ensure clarity in service expectations and outcomes.
• Exhibited strong attention to detail while inspecting vehicle systems, ensuring all safety standards were consistently met.

Bachelor of Engineering - Automobile Engineering - Rajasthan Technical University (2009 - 2012)

Diploma In Automobile Engineering - Automobile Engineering - Technical Education Board (2005 - 2009)