Nischal Subedi

Combining my passion for customer service with technical prowess, I have cultivated a diverse skill set. With experience in restaurant management and IT support, I have mastered cash handling, inventory management, and troubleshooting. My education at Centennial College added technical depth, covering Active Directory, network protocols, and cloud computing. Excited to contribute my unique blend of skills to dynamic teams and projects

Work Experience

Ming Room — Sever, Food Counter Attendant January 2022 – August 2023

Mississauga, Ontario, Canada | Ming Room

• Setting up tables and covers for dine-in service and maintaining cleanliness in the dining room. 
• Co-ordinating with kitchen for daily specials
• Greeting guests, presenting menus, explaining daily specials, making menu recommendations, and taking orders
• Using restaurant POS systems to enter orders, and print guest checks.
• Co-ordinating with the kitchen for orders and serving beverages, food, and dessert.
• Presenting checks after meals and accepting payments on merchant terminal or by cash
• Taking phone and counter orders and processing them in the restaurant POS system. 
• Packaging and handing over orders to customers and collecting payments.
• Accepting third-party delivery orders (Uber, Doordash, Skip) and processing in separate systems, which included printing orders for the kitchen, packaging, and handing them over to delivery drivers.
• Maintaining weekly inventory of drinks, packaging materials, and desserts.

Kathmandu, Nepal | BB Holidays Pvt. Ltd.

• Configured hardware devices, and software to set up workstations for employees.
• Patched software and installed new versions to eliminate security problems and protect data.
• Installed, modified, and repaired software and hardware to resolve technical issues.
• Patiently walked individuals using computer systems, software applications, and basic troubleshooting techniques.
• Setting up antivirus software configuring firewalls and addressing malware.
• Provided remote assistance to users by accessing their computers or devices remotely.
• Configuration of network printers and installation of routers in the office.
• Removed malware, ransomware, and other threats from laptops and desktop systems.

Education

School of Applied Science and Technology, Ontario College Diploma in Computer Systems Technician - Networking

(Core Subjects in each Semester)

Semester 1: PC Hardware, Operating Systems, and Networking Fundamentals

Semester 2: Python, Fundamentals of Routing and Switching, and Unix/Linux

Semester3: System Scripting, Telephony/ VOIP, and Windows Server

Semester 4: Routing and Switching, Network Security,Virtualization and Cloud Technology, and Wireless Technology

Courses Taken:Networking Fundamentals Routing and Switching, Telephony, Linux/Unix, Python, WindowsServer, VOIP, network security, Systems Scripting, Operating Systems, Wireless Technology, Virtualization, and Cloud Technology, Network Services, PowerShell