Nitish Kumar

Organized and detail-oriented administrative professional with experience supporting business operations, maintaining accurate records, coordinating schedules, and delivering exceptional customer service. Proficient in Microsoft Office applications, data management, and administrative support in fast-paced environments. Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities while maintaining a high level of accuracy.

Currently completing a Computer Systems Technician diploma and eager to contribute to your organization.

Subject Matter Expert at Teleperformance (2021-12 – 2022-12)

• Maintained accurate operational records and prepared reports using Microsoft Excel.
• Managed documentation while ensuring data accuracy and confidentiality.
• Coordinated system updates and communicated process changes across multiple teams.
• Provided technical and administrative support to Customer Support Engineers.
• Assisted in monitoring performance metrics and generating reports.
• Collaborated with cross-functional teams to improve workflow efficiency.
• Resolved customer and operational issues while maintaining high service standards.

Manager / Cook at Riverside Restaurant (2023-01 – Present)

• Coordinated daily staff schedules and restaurant operations.
• Maintained business records, inventory documentation, and operational reports.
• Managed customer inquiries professionally while resolving concerns promptly.
• Assisted with ordering supplies and maintaining accurate inventory records.
• Trained and onboarded new employees on company procedures and service standards.
• Performed administrative tasks including organizing documents and supporting daily operations.
• Troubleshot POS system issues to minimize business interruptions.

Diploma in Computer Systems Technician – St. Lawrence College (2026-06)

Computer Science & Engineering – Government Polytechnic College (2021-07)