Customer Service /Admin
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I began my career in HR Administration, leveraging my degree, and soon realised my passion for people and management. With extensive experience in client-facing roles, I have consistently demonstrated my ability to address customer and administrative issues with both empathy and efficiency. I am adaptable and tech-savvy, dedicated to continuous improvement, stakeholder engagement, and achieving operational excellence.
With over 7 years of experience in administrative support, client service, and records management, I bring strong organisational skills and a people-first approach that align with organisational goals. I am committed to delivering excellent customer service and ensuring client satisfaction. My adaptability and dedication to quality work motivate me to transition into an Administrative role, where I can apply my diverse skill set and contribute effectively to a new team and environment.
Degree in Human Resource Management and Certificate in Customer Service Management (CSM)