Nolan Brassard

I am an experienced bar professional with over 8 years of experience in the bar industry. Proven track record of managing successful bar operations, providing exceptional customer service, and leading high-performing teams. Strong ability to adapt to fast-paced environments, maintain a positive attitude,

and handle multiple tasks simultaneously. My objective is to obtain a challenging and rewarding position where I can utilize my extensive experience and knowledge in bar operations, customer service, and team management.

Assistant Bar Manager

Broken City 613 11th Ave SW Calgary AB

May 2022 - November 2023

• Assisted the bar manager in the day-to-day operations of the bar, including staffing, inventory management, and customer service.
• Trained and coached new hires on bar operations, customer service standards, and company policies.
• Collaborated with the bar manager to develop and implement promotions, special events, and new menu items.
• Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
• Responded to customer feedback and complaints, taking appropriate actions to resolve issues and maintain customer satisfaction

Bartender

Broken City 613 11th Ave SW Calgary AB

October 2016 - November 2022

• Prepared and served a wide variety of alcoholic and non-alcoholic beverages, including cocktails, wine, and beer.
• Maintained a deep knowledge of menu offerings, ingredient, and preparation methods.

provided exceptional customer service, building strong relationships with customers and ensuring repeat business.

• Followed strict cash handling procedures, including making change, balancing the till, and preparing end-of-shift reports.
• Assisted with the maintenance of a clean and well-stocked bar area, ensuring a high level of hygiene and safety.

Highschool Diploma - St.Francis Highschool Calgary AB