Noor

Motivated and dependable professional with experience in customer service, bookkeeping, retail, and administrative support. Skilled in cash handling, data entry, Microsoft Office, and building positive customer relationships. Strong communication, problem-solving, and organizational abilities, supported by post-secondary studies in business, psychology, and criminology. Adaptable, quick to learn, and committed to delivering high-quality service in fast-paced environments.

Lottery Attendant - Anand Merchandising Ltd. - Dawson Creek, BC

(2024-11)

• Assisted customers with lottery ticket purchases, ticket validation, and prize claims while ensuring compliance with provincial lottery policies.
• Processed cash, debit, credit, and lottery transactions accurately using the point-of-sale (POS) system.
• Delivered friendly and knowledgeable customer service by answering questions about lottery products, promotions, and responsible gaming.
• Maintained accurate lottery inventory, balanced cash and lottery sales, and completed end-of-shift reconciliations.
• Restocked lottery supplies and merchandise while maintaining a clean, organized, and customer-focused sales area.

Cashier - Tim Hortons - Vancouver, BC

(2022-09 - 2023-02)

• Greeted customers, took orders, and processed payments efficiently in a fast-paced environment.
• Prepared and served food and beverages according to company quality and safety standards.
• Responded professionally to customer questions and resolved basic service concerns.
• Restocked supplies, maintained cleanliness, and worked closely with team members during busy periods.

Web Designer (Remote) - Jaiz Creators - Jalandhar, Punjab

(2021-06 - 2022-08)

• Designed visually appealing and user-friendly website layouts based on client requirements.
• Created and edited digital graphics using Adobe Photoshop, Illustrator, InDesign, and CorelDRAW.
• Updated website content and tested pages for functionality, consistency, and usability.
• Communicated remotely with clients and team members to complete revisions and meet project expectations.

Cashier - Kapsons - Jalandhar, Punjab

(2020-06 - 2021-05)

• Processed cash, debit, and credit transactions accurately using the point-of-sale system.
• Assisted customers with purchases, product inquiries, returns, and general concerns.
• Balanced the cash register and verified transaction records at the end of each shift.
• Maintained a clean, organized checkout area and supported store operations as required.

Bookkeeper - GTB Enterprises - Jalandhar, Punjab

(2019-02 - 2020-06)

• Reconciled bank accounts regularly to ensure accurate financial records.
• Processed invoices, maintained financial records, tracked expenses, and handled cash transactions.
• Organized receipts, invoices, and other bookkeeping documents for accurate recordkeeping.
• Maintained confidentiality when handling sensitive business and financial information.

Degree in Associate of Arts - Northern Lights College (2026-06)

Diploma in Business Administration - Business Administration - Capilano University (2023-08)

CGPD - MAAC Software Training Institute (2021-05)

High School Diploma in Commerce - Commerce - The Gurukul (2021-04)