Norman Mar
Associate Product Analyst
Talent
Moncton Road, New BrunswickMember since June 30, 2023
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About
June 2021 – April 2024
- Monitor ServiceNow queue, triage requests, and daily transaction processing
- Tier 1 & Tier 2 support for all Workday tickets
- Partner with People Operations on conducting data and process audits
- Provide Workday support to managers and employees and respond to requests
- Assist with testing of Workday projects including: development of testing scripts, execution of test scenarios, and support testers when necessary.
- Create, run, and distribute reports
- Partner with People Operations with documenting & maintaining HRIS processes and reference guides
- Collaborate with cross functional teams including HR, Finance, IT, Payroll, and business managers. May assist in the processing of transfers, promotions, salary adjustments, and new hire
Experience
I have 11 years of experience in Human Resources handling HR Systems and served as a HR Business Partner and 3 years as a bank teller.
Education
I graduated with a course of Business Management
