Nusrat Fathima

Compassionate Personal Support Worker (PSW) graduate with placement experience in retirement care and training in personal care, ADL assistance, client safety, infection prevention, documentation, and person-centred support. Certified in CPR, First Aid, GPA, N95 Mask Fit, and WHMIS, with Medication Administration Certificate. Brings 11 years of professional experience supporting diverse individuals through strong communication, patience, behaviour support, documentation, and family collaboration.

Multilingual in English, Hindi, Telugu, and Urdu, with own vehicle, Vulnerable Sector Check, and availability for days, evenings, nights, and weekends.

Personal Support Worker (PSW) – Placement - Aspira Martindale Retirement Residence - Ontario, Canada

(2024-01 - 2025-12)

• Delivered personal care and home care services to residents, assisting with ADLs including bathing, dressing, grooming, and mobility.
• Supported residents with daily living activities and community programs, promoting independence and quality of life within a retirement setting.
• Monitored and documented changes in residents' health and reported observations to the supervising care team promptly.
• Assisted with safe client transfers and repositioning using proper body mechanics and safety protocols to prevent injury.
• Provided companionship and emotional support to residents and their families, maintaining a compassionate, person-centred care approach at all times.
• Followed individualized care plans and health and safety guidelines, ensuring each client received safe, consistent, and dignified home care and community living support.

Primary School Teacher - Various Schools - UAE & India

• Supported students with diverse learning, behavioural, emotional, and cultural needs while maintaining a safe, respectful, and structured environment for all.
• Monitored progress, participation, and safety for 25–30+ individuals; maintained accurate documentation and reports.
• Applied behaviour management strategies, reducing disruptive incidents and improving engagement.
• Adapted support strategies for individuals with varying abilities and communication needs.
• Collaborated with families and multidisciplinary teams to support development and well-being.
• Built strong relationships through consistent communication and culturally sensitive support.
• Developed structured daily routines and individualized support plans to enhance participation and independence.
• Prepared daily schedules, progress notes, and reports while following school policies, confidentiality standards, and health and safety guidelines.
• Delivered support in English, Hindi, Telugu, and Urdu, helping build trust with diverse students and families across multicultural classrooms.

Personal Support Worker (PSW) Diploma - Health Care - A1 Global College (2025-01)

Bachelor of Education (B.Ed.) - Education - India (2012-01)

Bachelor of Commerce (B.Com.) - Commerce - Andhra Pradesh, India (2010-01)