Ognjen Rankovic

Entry-level cybersecurity professional with a hybrid focus on Security Operations (SOC) and Governance, Risk & Compliance (GRC). Hands-on experience in alert triage, incident analysis, and security monitoring through simulation-based environments, combined with a strong foundation in risk management, controls, and process-driven compliance. Proven ability to analyze information, follow structured workflows, document findings, and communicate effectively with both technical and non-technical stakeholders.

Highly detail-oriented, with a strong interest in bridging technical security operations with governance and risk practices.

Guest Services Agent at Huber Developments Ltd. (2023-03 – 2026-03)

• Followed structured workflows to assess issues, determine impact, and escalate appropriately
• Maintained detailed documentation of requests, actions, and resolutions to ensure traceability
• Analyzed information to identify patterns and recurring issues, supporting process improvements
• Handled sensitive information with a strong focus on accuracy and confidentiality
• Communicated clearly with stakeholders in high-pressure, fast-paced environments

Receptionist / First Receptionist at Huber Developments, Edelweiss Gastro Ltd, Anqor Ltd. (2018-05 – 2022-08)

• Acted as first point of contact, categorizing and routing requests based on urgency and requirements
• Maintained consistent and accurate documentation across operational processes
• Supported structured workflows and ensured adherence to defined procedures

Security Liaison & Night Auditor at Anqor Ltd. (2016-05 – 2017-06)

• Monitored activities and identified irregularities, escalating according to established procedures
• Maintained audit and operational records aligned with internal control practices
• Supported verification and reconciliation processes with high attention to detail

Bachelor's degree in Economy and Tourism – The College of Tourism (2009 – 2019)

Diploma in Computer Technician – Engineering High School "Kolubara" (2004 – 2008)