Operations Manager at HMG Socials (2026-01 – Present)
- Direct the end-to-end content pipeline, building and maintaining the dashboards and workflows required for high-volume agency operations on Notion.
- Execute monthly payroll for editors and manage the full talent lifecycle, including sourcing, vetting, and onboarding new staff.
- Serve as the primary point of accountability for day-to-day operations, centralizing communication to reduce noise for leadership.
- Lead the quality control process with first-pass operational checks and meticulous documentation of all feedback within the system.
- Drive continuous improvement through SOPs, Loom walkthroughs, and monthly performance audits to track results-driven styles.
- Eliminate execution friction by ensuring all tasks are fully prepared with detailed briefs and naming conventions before assignment.
Project Manager at TopshotPro (2025-02 – 2026-01)
- Coordinated a team of video editors to streamline the full production workflow and ensure all project deadlines were met consistently.
- Leveraged AI to generate optimized video titles from transcripts, improving content efficiency and search discoverability.
- Implemented structured review checkpoints to catch quality issues early, reducing late-stage revision cycles by 40%.
- Acted as the primary coordinator for all creative assets, ensuring every deliverable met established brand quality standards.
- Built and maintained clear communication channels between editors and stakeholders to prevent technical bottlenecks on slack.
- Provided creative direction and feedback on video edits to maintain a consistent brand voice across all output.
Project & Product Manager at Buzzbite (2023-01 – 2024-01)
- Managed influencer platform projects valued at over $50,000, maintaining a consistent 98% on-time delivery rate.
- Directed a cross-functional team of 8+ members across design, development, and content disciplines through daily stand-ups.
- Partnered with the technical team (Backend, Frontend, UI/UX) to manage the software and implement new features.
- Increased client retention by 70% by delivering clear project roadmaps and maintaining transparent communication.
- Reduced project delivery time by 15% through the structured implementation of Agile practices and sprint planning.
- Collaborated with the project owner to prioritize features and oversaw the end-to-end platform creation process.
Product Manager at Learmium AI (2022-01 – 2022-12)
- Developed comprehensive PRD documents to guide the technical development of school management software.
- Led daily stand-up meetings with engineering teams to ensure project alignment and roadmap execution.
- Conducted deep market research to identify high-value features for the EdTech sector.
- Partnered with the product owner to assign and prioritize features based on user requirements.
