Oksana Kuziw

Workplace Experience and Operations Leader with 20+ years of experience across workplace, hospitality, and employee/member-focused environments. Experienced in workplace operations, facilities coordination, vendor management, workplace events, and creating exceptional onsite experiences. Known for strong relationship management, problem-solving, and delivering organized, welcoming, and efficient workplace environments.

Community Manager – Workplace Experience & Operations - Staples Canada - Toronto, ON

(2023-04)

• Manage daily workplace operations, facilities coordination, vendors, meeting spaces, and onsite workplace experience.
• Lead community engagement, tours, events, member retention, and workplace improvements.
• Grew community to 62 active members, achieved #1 Studio in Canada ranking, and exceeded revenue targets for 4 consecutive months.
• Achieved 100% private office occupancy within one month while managing an 8-office portfolio.

Catering Executive – Events & Client Operations - Old Mill Toronto - Toronto, ON

(2022-01 - 2022-10)

• Managed corporate events, vendors, logistics, client communication, and onsite execution while maintaining high service standards.

Front Office Supervisor / Guest Services - Toronto Airport Marriott - Toronto, ON

(2004 - 2021)

• Led front office operations, trained teams, managed escalations, and supported daily business operations.
• Managed reservations, reporting, customer concerns, and service delivery in a fast-paced environment.

Diploma - Hotel Management - George Brown College