May 2022 till now Office Coordinator, Questrade Inc, Toronto
Responsibilities
- Welcoming guests, employees assist them as needed
- Answering telephones and emails
- Filing documents
- Finance reports
- Receive, sort and dispense incoming mail and packages
- Ensure visitor sign in protocols are followed
- Organizing meetings/boardroom
- Booking corporate travel
- Preparing new hire onboarding: name badges, security pass cards, workstation access, office key and cabinet keys
- Departments events catering, set-up
- Office supply budget control, ordering items, managing inventory
- Coordination facilities, maintenance vendors when require
- Control of parking and service staff
February 2021 – April 2022, Office Manager, Amrop Ukraine, Kyiv
Responsibilities
- Registration of incoming / outgoing correspondence
- Record keeping: agreements creating, POA, official letters, articles, invoices
- Preparing reports, handovers for the partners
- Managing office budget and payments arrangements
- Inventory, liability contracts
- Booking and arranging tickets and hotels, transportations
- Cooperation with building maintenance and providers
- Working with courier services, post offices
- Managing candidate’s profiles (CV, snapshots)
- Preparing long lists, short lists for the clients
- Preparation tender documents
- Documents translations
- Сontrol of equipment and system operation
- Meeting and greeting visitors
- Managing meeting rooms schedule
- Organizing office events
- Answering telephones and emails
- Interaction with the banks and government offices
- Registration of documents for employees (personal files, vacations, business trips)
February 2017 - January 2021 Office assistant, Al Masraf Bank, Dubai
Responsibilities
- Checking meeting schedule
- Answering and coordination telephone calls
- Welcoming and support for all clients
- Preparing deposits slips for financial checks payment
- Filing documents and checking license expires
- Registering official letters, mails
- Preparing copy and scan copy documents
- Mail preparation
- Board meeting assist
- Work with office equipment (scanners, fax, copier)
- Ordering stationery and supplies
- Control of parking and service staff
- Preparing drinks for guests
May 2016 – December 2016 Hostess, Asado restaurant, Dubai
Responsibilities:
- Preparing restaurant to the opening
- Schedule dining reservations
- RVC reports
- Escorting guest to the table
- Checking payments
- Phone information services
March 2015 – January 2016 Hostess, Burger Rebel Restaurant, Dubai
Responsibilities:
- Meet & greet all customers
- Attract potential diners
- Schedule dining reservations
- Arrange parties or special services for diners
- Coordinate the number of guests coming at the same time, balance customer flow among the various service stations in the restaurant
- Have good product knowledge and be able to recommend F&B combinations and upsell alternatives
- Keep up to date with special F&B promotions and hotel product
- Create (update) customer database to assist in guest recognition
- Follow the established opening & closing procedures of the outlet
- Update the notice board for staff communication
November 2014 – February 2015 Administrative assistant, AK Agro Group, Kyiv
Responsibilities
- Coordination the work and activities of staff
- Writing articles
- Preparing documents, official letters
- Preparing copies documents
- Organization CEO working day
- Meeting guests
- Preparing banquet
- Travel, hotel reservations and airline tickets
September 2008 – October 2013 Office administrator, Natur Produkt International, Kyiv
Responsibilities:
- Contract registration
- Preparation documents for opening staff bank accounts
- Monthly salary and marketing invoices
- Preparation time sheet and sick leave approving
- Preparation letters for bank currency
- Business trips organization
- Staff selection
- Conducting interviews
- Labor Market Analysis
- Testing and training staff
- Filing and preparation personnel documents
- Supporting for registration medical licenses
- Development regulatory documents
- Organization of corporate events
- Business correspondence
- Dealing with courier service
- Organize leasing processes (control contact, scheduling payment insurance and technical insurance)
- Driver’s coordination
- Telephone service, work with office equipment (scanners, laminators, fax, copier)
- Organization working process in the office
April 2004 – October 2008 Secretary, National Pedagogical Dragomanov University, Kyiv
Responsibilities
- Editing and translation documents
- Writing reviews, protocols, reports
- Working with archives
- Conducting workshops, business lectures of the Ukrainian language
- Preparation of conferences and meetings
