Okwuchi Ebere

Analytical and results-driven FinTech professional with hands-on experience in digital payments, AML compliance, fraud prevention, and regulatory reporting across UK and Canadian financial-services environments. Recently credentialed in AI Product Management, Generative AI, Microsoft Azure, and Microsoft 365 — combining regulatory expertise with the cloud and AI fluency required to ship modern, compliant FinTech products.

Claims & Payment Associate at Minster Law Solicitors (2024-04 – 2025-08)

• Settlements & Negotiation — Negotiated payment settlements with third-party insurers, securing fair compensation for clients while protecting commercial outcomes.
• Fraud Pattern Detection — Investigated claims and risk exposure using structured data analysis, surfacing fraud indicators and reducing avoidable payouts.
• Regulatory Reporting — Drafted reports for insurers, medical agencies, and rehabilitation firms, ensuring full alignment with FCA expectations and audit trails.
• Caseload Management — Owned multiple concurrent workstreams end-to-end, prioritizing client needs against strict regulatory timelines.

Client Retention Specialist (Secondment) at Superscript Business Insurance — via Minster Law (2023-04 – 2024-03)

• Payments Analytics — Analyzed 1,400+ retail and wholesale insurance payment methods, identifying user trends that drove a 10% lift in customer retention.
• Sanctions & FCA Compliance — Performed sanctions screenings and end-to-end compliance checks, keeping the onboarding pipeline within FCA obligations.
• Customer Experience — Engaged directly with customers to resolve pain points, translating frontline insights into product and process improvements.
• Data-Driven Strategy — Partnered with data analysts to surface insights that informed retention, pricing, and risk-management decisions.

FinTech & Financial Regulation Studies in FinTech & Financial Regulation – University of Huddersfield

Higher Diploma in Financial Technology in Financial Technology – Dublin Business School