Olga Bentum

Compassionate and dependable Personal Support Worker with 9+ years of experience providing person-centered care to seniors and clients in long-term care and retirement settings. Skilled in assisting with activities of daily living, personal hygiene, feeding, mobility, housekeeping, and emotional support while promoting dignity, safety, independence, and quality of life. Experienced in following individualized care plans, maintaining accurate documentation, protecting client confidentiality, and working collaboratively with residents, families, and healthcare teams.

Recognized for reliability, adaptability, strong communication, and a caring approach to client service.

Personal Support Worker at Cooksville Care Centre (2017-10 – Present)

• Provide compassionate, safe, and dignified personal care to residents while promoting independence and quality of life.
• Assist residents with activities of daily living, including bathing, grooming, dressing, toileting, feeding, positioning, and mobility.
• Follow individualized care plans and established service standards to ensure residents receive appropriate and consistent care.
• Support residents in maintaining an active lifestyle by encouraging participation in appropriate activities and daily routines.
• Promote a safe, respectful, and supportive environment while maintaining residents' privacy, dignity, and confidentiality.
• Communicate effectively with residents, families, coworkers, and healthcare team members regarding residents' needs and changes in condition.
• Complete accurate and timely documentation of care provided in accordance with workplace procedures.
• Follow organizational CARE values of Compassion, Accountability, Respect, and Excellence in daily interactions and resident care.
• Work effectively both independently and as part of a multidisciplinary care team.
• Adapt to changing resident needs and workplace priorities while maintaining a high standard of care

Personal Support Worker at Wawel Villa Seniors Home (2017-10 – 2018-01)

• Assisted residents with feeding, personal care, and activities of daily living.
• Supported residents with hygiene, safety, comfort, and independence.
• Performed regular checks and maintained accurate resident documentation.
• Assisted with housekeeping and maintaining a clean and safe living environment.
• Followed individualized care and treatment plans when providing resident support.
• Promoted dignity, self-reliance, and quality of life through respectful and compassionate care

Personal Support Worker — Placement at Constitution Place Retirement Residency (2017-09 – 2017-10)

• Provided personal care and bedside support while promoting residents' safety, comfort, and dignity.
• Assisted with hygiene, housekeeping, range-of-motion exercises, and activities of daily living.
• Supported residents with daily routines and provided appropriate emotional and social support.
• Completed accurate documentation of care provided.
• Communicated information to clients and family members regarding available services and appropriate care resources.

Personal Support Worker — Placement at Mississauga Long Term Care Facility (2017-08 – 2017-09)

• Provided personal care and emotional support while promoting resident safety and independence.
• Assisted residents with dressing, feeding, bed making, and bedtime routines.
• Supported residents with activities of daily living and personal care needs.
• Completed appropriate documentation of care provided.
• Maintained a respectful, safe, and comfortable environment for residents.

Personal Support Worker (PSW) Certificate – Academy of Learning College (2017-02 – 2017-10)