Olivia Folz
1046 Long Street,
Algoma Mills, P0R1A0
Self-motivated, highly reliable high-school student ready to contribute strongly to customer service operations, demanding tact, enthusiasm, and an exemplary work ethic. Strong work ethic with an ability to acknowledge peer accomplishments and remain positive and productive in a team environment. Fluent in both English and French languages, providing excellent customer service and exemplary sales skills.
__________________________________________________________________________________________
Work experience
Cashier
Mitchell Pharmacy
2021- current
- Positive, friendly attitude with excellent customer service
- Exceptional communication skills, providing consumers with knowledge on products
- Monitored, organized, and selected products to be placed on shelf in a selected section of store
- Operated cash registers with efficiency and speed while maintaining a great relationship with consumers
- Processed all customer sales transactions tendering cash, credit, or account, all according to store policy
- Verified cash balances at the beginning of every shift
- Communicated with customers on new products, while asking if they needed help finding an item
- Operated LOTTO machines, giving attention to detail regarding the consumers demands
- Properly verified age of any customer buying age restricted products
- Assisted in merchandising, such as stocking, pricing, keeping the store clean and organized
- Maintained a friendly and welcoming atmosphere for customers and co-workers
- Maintained strict confidentiality regarding customers and staff
Education
École secondaire catholique Jeunesse Nord
Graduating in 2023 (2019-2023)
- Honor roll student
- Involved in school rock band, La Volée du Nord, as lead guitarist
- part of the senior volleyball team and the school softball team, as well as the badminton team.
Skills - eagerness to learn and apply knowledge
- knowledge of operating cash registers and dealing with money
- excellent conversation skills on phone and in person
- fluent in both French and English languages, providing easy communication with customers
- maintained strict confidentiality