Olivia Poisson

Environment & Society graduate with hands-on experience in environmental site assessments, field sampling, and geospatial analysis. Skilled in data analysis (Excel) and ArcGIS, with a strong ability to interpret environmental data and communicate findings clearly. Brings 7+ years of client-facing experience, demonstrating strong relationship building, attention to detail, and professionalism.

Seeking to apply analytical and interpersonal skills within an environmental risk or insurance setting.

Fine Dining Server - The Standard - Hamilton, Canada

(2025-01)

• Cultivated client relationships through effective communication and attentive service in fast-paced environment.
• Addressed guest inquiries and complaints promptly and professionally, ensuring satisfaction.
• Informed guests about menu items and made personalized suggestions to enhance dining experience.

Food and Beverage Lead Server / Assistant Bartender - The George Hamilton Restaurant and Brewery - Hamilton, Canada

(2023-06 - 2024-12)

• Facilitated guest menu selections while addressing dietary restrictions.
• Delivered high-quality service consistently, fostering strong relationships with guests.

E-Commerce Order Fulfillment Associate - Zehrs Market - Barrie, Canada

(2020-04 - 2021-09)

• Assisted guests with product inquiries and provided excellent service.
• Managed inventory by restocking shelves and organizing displays.

Ski Instructor / Guest Safety Associate - Snow Valley Ski Resort - Snow Valley, Canada

(2017-11 - 2020-03)

• Evaluated student progress and adjusted lesson plans accordingly
• Communicated instructions clearly while building trust and rapport with clients of all ages

Honours Bachelor of Arts - Environment & Society, Minor in Sustainability - McMaster University (2025-04)