Olja Bogojevic

With over 18 years of experience driving strategic outcomes and leading digital transformation across North America, I excel in aligning technology with business goals and implementing change management strategies. My expertise includes portfolio management, stakeholder engagement, and fostering cross-functional collaboration to achieve measurable results. I have a proven track record in delivering impactful digital strategies and roadmaps, significantly boosting revenue and operational efficiencies.

As a trusted advisor to senior executives, I guide organizations through complex transformations, leveraging cutting-edge technologies to drive business value. I am passionate about developing innovative solutions and fostering a culture of continuous improvement. My strategic leadership and hands-on approach ensure the successful implementation of digital initiatives that drive sustainable growth and innovation.

August 2021 – Present ● BDO (Canada) ● Toronto $9 billion, global professional services firm providing audit, tax, advisory, and digital transformation services to clients across various industries.

HEAD OF CHANGE MANAGEMENT OFFICE (2023 – present)

Lead strategic change initiatives, manage the change portfolio, and drive business transformation efforts. Implement firm strategies and digital transformation roadmaps to enhance organizational change maturity and foster a culture of continuous improvement.

• Developed and Executed Firm Strategy: Created and executed implementation tactics for new firm strategy and digital transformation adoption. Implemented change strategy and implementation plan for AI and Microsoft 365 Copilot that resulted in fast and successful adoption (62% usage after the first month).
• Enhanced Organizational Change Maturity: Designed and developed comprehensive change competency training for executive leadership and senior leaders across the firm, resulting in greater organizational change maturity.
• Set KPIs and Success Measures: Established KPIs and success measures for the Change Management Office and individual projects, ensuring alignment with overall firm strategy and objectives.
• Scalable & Sustainable Technology: Established the OneSource Innovation Council, leveraging designed data and analytics to grow a sales culture and support modernization roadmaps.

ADVISOR, MANAGEMENT CONSULTING, DIGITAL STRATEGY (2021 – 2023)

Help businesses and IT leaders make informed decisions about digital business transformation, technology adoption, driving change and competitiveness in a digital world.

• Generated $10M in Sales: Produced $10M in revenue by advising clients on digital strategy and business transformation.
• Technology Enabled Revenue & Growth: Developed digital strategies and roadmaps to enhance customer experience and innovation.
• Effective Operations: Implemented digital and agile governance, IT operating model transformation, and business solution project health checks.

August 2020 – July 2021 ● COGNIZANT’S MICROSOFT BUSINESS GROUP (acquired New Signature in 2021) ● Toronto

$19.4 billion, publicly traded global IT services provider that offers consulting and outsourcing services to some of the world’s largest enterprises across various industries, including financial services, media, healthcare, natural resources, and consumer products

PRACTICE LEAD, DIGITAL BUSINESS SOLUTIONS (2019 – 2021)

Directed the Digital Business Solutions practice, guiding enterprise clients through transformation journeys. Acted as a trusted advisor to senior executives, driving business value through innovative digital strategies.

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Generated $14.5M in Revenue: Creating compelling solution-based story-telling proposals, “Art of the possible” demonstrations, and implementation strategies that address a given customer need with clear KPIs and acceptance criteria to showcase the value of the proposed solution. In the first 6 month my approach was instrumental in sales of $10M dollars within two customers.

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Strategic Advisory: Managed advisory engagements on business change management, digital governance and delivery oversight (providing advisory role to keep internal stakeholders and delivery team in alignment with the overall program vision)

• Innovative Solutions Development: Created strategic implementation plans across Applied Innovation (AI, Data, Custom Applications, PowerApps), to deliver in alignment with clients’ business goals.
• Business Change Management: Oversaw change initiatives, ensuring alignment with overall program vision and KPIs.

DIGITAL TRANSFORMATION ADVISOR, SOLUTION & ADVISORY SERVICES (2017 – 2019)

Provided strategic advisory services focused on digital transformation and change management. Supported sales teams in North America, driving significant client engagement and revenue growth.

• Secured $4.5M in Sales: Closed $4.5M in sales through strategic advisory and change management initiatives.
• Promoted Strategy and Change Management: Conducted record-breaking webinars (over 500 participants across the globe) and internal training sessions.
• Client Innovation: Led design thinking processes with clients to innovate digital transformation approaches.
• Recognized for Excellence: Received company award for outstanding contributions to the client’s business transformation and change management.
• Led Change Initiatives: Developed strategic approaches for client conversations, resulting in enhanced recognition and impact.

2015 – 2017 ● TECHWYSE INTERNET MARKETING ● Toronto

TechWyse Internet Marketing is Canada's premier SEO and internet marketing agency that offers a full suite of services, including SEO, PPC, content marketing, social media marketing, web design, strategy, and more.

DIRECTOR, STRATEGY, PMO AND PRODUCT

Directed product change strategy and project management, focusing on driving consistency, predictability, and efficiency. Implemented comprehensive change management strategies, including the 4DX framework, to enhance performance.

Strategic Account Leadership and Customer Satisfaction: Directed the design and delivery of complex workflow solutions and analytics tools for seamless cross-device functionality. Led strategy, planning, and execution for major accounts, collaborating with the business development team. Improved

• customer satisfaction scores by 37% within 12 months through effective portfolio management and change strategy. Enhanced PM capabilities through balanced feedback, mentoring, and coaching, ensuring successful client adoption of new strategies.
• Product Development and Launch: Spearheaded redesign and development of AdLuge – Inbound marketing Software & Client

Management Portal. Strategically managed the product roadmap, launched new modules, and prioritized key issues. Directed a high-impact go-to-market campaign, enhancing brand awareness and market penetration. Facilitated client adoption and led cross-functional collaboration, overseeing a 75-person offshore team to ensure seamless implementation.

• Implemented 4DX Framework: Led change management strategy for implementing the 4DX framework within the organization, raising awareness and fostering a culture of acceptance and continuous improvement, supported by data-driven metrics and analysis.

2013 – 2015 ● TRADER CORPORATION ● Toronto Trusted Canadian leader in online media, dealership software, and lender services, known for AutoTrader and other online marketplaces, with over 25 million monthly visits and $213.5 million in revenue.

SENIOR MANAGER, CREATIVE OPERATIONS

Oversaw operations for the Creative Services department, driving user experience strategy and change management initiatives. Led cross-functional teams to achieve substantial revenue and productivity gains.

• Transformed Creative Services Department: Implemented new processes using a Change Management and Six Sigma framework, raising productivity by 300% and clearing a backlog of 572 tasks within one month. Awarded "Rookie of the Year 2013/2014" for the significant impact on the organization.
• Enhanced User Experience Strategy: Conducted qualitative research to uncover customer and business problems, raising UX awareness in the sales process. Delivered coaching sessions and training, increasing department revenue by 270% in six months.
• Launched High-Revenue Product: Collaborated with the Marketplace team to create "Local Takeover," generating $2M in revenue within one year. Expanded teams from 9 to 17 employees, reducing SLAs and boosting productivity.
• Developed Executive Reporting: Created monthly executive reports and yearly department forecasts, including a monthly KPI scorecard for executive insights.
• Boosted Team Morale: Significantly increased team engagement and productivity within three months through impactful leadership.

2009 – 2013 ● BRYAN MILLS IRADESSO ● Toronto Corporate communication agency, founded in 1978, specializing in annual and corporate responsibility report design, corporate advertising, IPOs, marketing materials, digital communications, and multimedia support for annual meetings and investor presentations.

PRODUCTION DIRECTOR

Managed integrated production (< $5M), maintaining stakeholder relationships and delivering high-quality products. Led cross-functional teams to achieve exceptional project outcomes and client satisfaction.

• Award-Winning Digital Strategy: Designed a strategic digital solution for Tim Hortons first Sustainability report, winning the Platinum Arc award and Best in Show in 2010.
• Improved Customer Satisfaction: Developed and implemented new customer supporting activities resulting in greater CSAT - positive feedback increased by 50% in six months.
• Successful Project Management: Achieved a 95% on-time and on-budget completion rate for complex, large digital projects

BSc, Engineer of Architecture University of Sarajevo

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PROSCI

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Scrum Master