Ousmane Gueye

3 years of experience in Customer Service. 5 years of experience in driving including Auto, Van, MINI TRUCK, and BUS. Exceptional physical fitness. Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

Effective and optimal work organization (meeting deadlines, setting priorities, and achieving objectives). Holder of a Canadian (Ontario) certificate for the safe use of pesticides. Holder of driver license 2,3 F (AIR BRAKE endorsement) with an excellent driving record.

Clear and professional communication with colleagues, clients, and other stakeholders (fully bilingual).

URBAN BUS DRIVER - KEOLIS CANADA - Varennes, QC

(2025-07 - 2026-05)

• Perform thorough pre-departure inspections, including safety and mechanical checks, to ensure the vehicle is compliant before each shift.
• Operate buses safely and smoothly on assigned routes while respecting traffic regulations and company standards.
• Provide courteous, professional service to passengers and maintain a calm, customer-focused attitude at all times.
• Follow schedules accurately and adapt to delays or unexpected situations while prioritizing passenger safety.
• Keep required documentation up to date (logs, reports, time sheets) and communicate regularly with dispatch when adjustments are needed.

INTERCITY COACH DRIVER - Autobus La Québécoise - Sorel-Tracy, QC

(2025-01 - 2025-07)

• Conduct detailed mechanical and safety inspections before each departure (brakes, air pressure, tires, lights, etc.).
• Maintain accurate time tracking to ensure strict adherence to scheduled stops and departure times.
• Drive safely over long distances using preventive driving techniques and complying with road safety regulations.
• Deliver professional and courteous customer service throughout the entire journey.
• Manage unexpected situations (traffic, weather conditions, delays, incidents) while ensuring passenger comfort and security.
• Complete and update all required documentation, including trip logs, time sheets, and incident or defect reports.
• Maintain continuous communication with dispatch to adjust the route or respond to operational needs.

SCHOOL BUS DRIVER - Transco first Student - Dartmouth, NS

(2024-06 - 2025-01)

• Conducting thorough pre-trip and post-trip inspections to ensure the bus meets safety standards.
• Practicing safe and defensive driving in various traffic and weather conditions.
• Adhering to assigned routes and schedules to ensure students arrive on time.
• Maintaining student safety and discipline, creating a secure environment on board.
• Communicating with parents, school staff, and dispatch, and reporting any incidents or mechanical issues.

DELIVERY DRIVER - Amazon - Montreal, QC

(2023-09 - 2024-05)

• Performing pre-trip and post-trip vehicle inspections to ensure safety and compliance.
• Efficiently loading and delivering packages following a set route and schedule.
• Practicing safe and defensive driving in various traffic and weather conditions.
• Using a handheld device to scan packages, follow GPS navigation, and update delivery status.
• Providing excellent customer service, handling deliveries with care, and reporting any issues.

Certification - Agricultural Techniques and Business Management - College Boreal (2022-01 - 2023-05)

University Studies - Accounting and Finance - Faculty of Economics and Management Sciences (UCAD) (2019 - 2021)

Baccalaureate - Experimental Sciences (S2) - Senegalese Institution (2018 - 2018)