Pablo Cisneros

Accounting clerk with experience in bookkeeping: full accounts payable and accounts receivable cycle, invoicing, bank reconciliation, and computerized data entry.

Accounting Clerk - Plasmont International - Laval

(2023-01)

• Manage the full accounts payable cycle
• Manage the full accounts receivable cycle & invoicing
• Perform bank reconciliation
• Process GST/QST/source deduction remittances
• Manage payroll for approximately 20 employees
• Enter data into the SAGE 50 accounting software
• Respond to supplier/client inquiries

Customer Service Agent - IO Solutions - Montréal

(2020-01 - 2022-12)

• Assess customer needs
• Identify a better plan
• Offer the customer a new plan better suited to their needs
• Ensure customer retention

Customer Service Agent (Collections) - CBV/FLG - Laval

(2016-01 - 2018-12)

• Analyze customer accounts
• Listen to customers to better assist them
• Assess their ability to pay
• Establish payment arrangements
• Process credit card payments
• Explain invoices to customers / communicate with other departments
• Ensure customer satisfaction

Convenience Store Clerk/Cashier - Ultramar - Laval

(2010-01 - 2015-12)

• Balance the cash register at the end of each shift
• Welcome and serve customers
• Collect payments

Vocational Diploma - Accounting - Centre de formation professionnelle Compétences 2000 (2014-01)

High School Diploma - École secondaire Le Virage (2007-01)